K. Gotzamani

发表

Aligning customer requirements and organizational constraints to service processes and strategies

Andreas Andronikidis, Andreas C. Georgiou, Katerina Gotzamani, 2017, Bus. Process. Manag. J..

A qualitative study on integrated management systems in a non-leading country in certifications

Merce Bernardo, Katerina Gotzamani, Marti Casadesus, 2018 .

Management systems integration: lessons from an abandonment case

Maria Gianni, Katerina Gotzamani, Katerina Gotzamani, 2015 .

Conceptualizing and Validating a Model for Benchlearning Capability: Results from the Greek Public Sector

Katerina Gotzamani, G. Tsiotras, Styliani Xanthopoulou, 2023, Sustainability.

e-Business critical success factors: toward the development of an integrated success model

Katerina Gotzamani, Loukas K. Tsironis, Theofilos D. Mastos, 2017, Bus. Process. Manag. J..

The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM

Katerina Gotzamani, George Tsiotras, Katerina Gotzamani, 2002 .

An empirical study of the ISO 9000 standards’ contribution towards total quality management

Katerina Gotzamani, George Tsiotras, Katerina Gotzamani, 2001 .

Integrated management systems diffusion models in South European countries

Fiorenzo Franceschini, Luca Mastrogiacomo, Paulo Sampaio, 2018, International Journal of Quality & Reliability Management.

Integrated Management Systems diffusion in South European countries

F. Franceschini, M. Galetto, Katerina Gotzamani, 2016 .

Exploring the Impact of Supermarket Store Layout and Atmospheric Elements on Consumer Behavior: A Field Research Study in Greece

Loukas K. Tsironis, G. Tsiotras, K. Gotzamani, 2023, Journal of Operations and Strategic Planning.

The contribution to excellence of ISO 9001: the case of certified organisations in Cyprus

M. Nicolaou, Katerina Gotzamani, G. Tsiotras, 2007 .

The application of quality function deployment in service quality management

A. Andronikidis, A. Georgiou, Konstantina Kamvysi, 2009 .

MANAGEMENT INNOVATION, DRIVERS AND OUTCOMES: THE MODERATING ROLE OF ORGANISATIONAL SIZE

D. Kafetzopoulos, F. Vouzas, Katerina Gotzamani, 2020 .

Determining the impact of e-commerce quality on customers’ perceived risk, satisfaction, value and loyalty

C. Vassiliadis, Katerina Gotzamani, A. Andronikidis, 2019 .

Sustainable Supply Chain Management in the Food Industry: A Conceptual Model from a Literature Review and a Case Study

Theofilos D. Mastos, Katerina Gotzamani, K. Gotzamani, 2022, Foods.

The impact of Lean adoption on organizational performance in a public service: the case of the Greek citizen’s service centers

Evangelos L. Psomas, Katerina Gotzamani, Efthalia Keramida, 2023, International Journal of Lean Six Sigma.

Determinants of company innovation and market performance

Evangelos L. Psomas, D. Kafetzopoulos, Katerina Gotzamani, 2018 .

ERP user satisfaction issues: insights from a Greek industrial giant

Pantelis Longinidis, Katerina Gotzamani, Katerina Gotzamani, 2009, Ind. Manag. Data Syst..

The effect of talent management and leadership styles on firms’ sustainable performance

D. Kafetzopoulos, Katerina Gotzamani, K. Gotzamani, 2022, European Business Review.

Supplier management practices in a supply chain management context: the case of the Greek manufacturing industry

Katerina Gotzamani, G. Tsiotras, Ypatia D. Theodorakioglou, 2010 .

Quality systems and competitive performance of food companies

Evangelos Psomas, Dimitrios P. Kafetzopoulos, Katerina Gotzamani, 2013 .

Food integrated management systems: dairy industry insights

Maria Gianni, Katerina Gotzamani, Fotis Vouzas, 2017 .

How a BI-wise Responsible Integrated Management System May Support Food Traceability

Isabelle Linden, Katerina Gotzamani, Maria Gianni, 2016, Int. J. Decis. Support Syst. Technol..

Integrated Management Systems and Information Management Systems: Common Threads

Maria Gianni, Katerina Gotzamani, Maria Gianni, 2016 .

The relationship between EFQM enablers and business performance

Katerina Gotzamani, Dimitrios Skalkos, Dimitrios Kafetzopoulos, 2019, Journal of Manufacturing Technology Management.

The internalisation of integrated management systems as a key for sustainable companies: empirical evidence

Maria Gianni, K. Gotzamani, 2023, Total Quality Management & Business Excellence.

Extrovert integrated management systems

Katerina Gotzamani, Maria Gianni, K. Gotzamani, 2020 .

Supplier management and its relationship to buyers' quality management

Katerina Gotzamani, Ypatia D. Theodorakioglou, George Tsiolvas, 2006 .

Introducing multivariate Markov modeling within QFD to anticipate future customer preferences in product design

Andreas Andronikidis, Andreas C. Georgiou, Katerina Gotzamani, 2018 .

Communication Barriers and Social Capital

Katerina Gotzamani, Effimia Katsanika, K. Gotzamani, 2020 .

Is there a common pattern to integrate multiple management systems? A comparative analysis between organizations in Greece and Spain

Alexandra Simon, Merce Bernardo, Maria Gianni, 2017 .

An integrated framework to improve quality and competitive positioning within the financial services context

Katerina Gotzamani, A. Andronikidis, George Paltayian, 2012 .

Integrating DEAHP and DEANP into the quality function deployment

Andreas Andronikidis, Andreas C. Georgiou, Katerina Gotzamani, 2010 .

Natural disaster preparedness and continuity planning of Greek enterprises

Katerina Gotzamani, G. Tsiotras, O. Moschidis, 2020 .

Investigating the role of EFQM enablers in innovation performance

D. Kafetzopoulos, Katerina Gotzamani, K. Gotzamani, 2019, The TQM Journal.

Multiple perspectives on integrated management systems and corporate sustainability performance

Maria Gianni, Katerina Gotzamani, George Tsiotras, 2017 .

The logistics services outsourcing dilemma: quality management and financial performance perspectives

Pantelis Longinidis, Katerina Gotzamani, Fotis Vouzas, 2010 .

The implications of the new ISO 9000:2000 standards for certified organizations: A review of anticipated benefits and implementation pitfalls

Katerina Gotzamani, Katerina Gotzamani, K. Gotzamani, 2005 .

Critical factors, food quality management and organizational performance

D. Kafetzopoulos, Katerina Gotzamani, K. Gotzamani, 2014 .

A combined QFD-AHP decision-making tool for the investigation and improvement of e-banking usage

George Paltayian, A. Georgiou, K. Gotzamani, 2023, International Journal of Quality & Reliability Management.

Measuring e‐commerce‐quality: an exploratory review

Katerina Gotzamani, Yannis E. Tzavlopoulos, K. Gotzamani, 2009 .

A quality function deployment framework for service strategy planning

Katerina Gotzamani, A. Andronikidis, A. Georgiou, 2023, Journal of Retailing and Consumer Services.