N. Abu

Parents` perceived service quality, satisfaction and trust of a childcare center : implication on loyalty

Zoharah Omar, Nor Asiah Omar, Z. Omar, 2009 .

Service quality and value affecting parents' satisfaction and behavioral intentions in a childcare centre using a structural approach

Dewi Amat Sapuan, Norzalita Abd Aziz, N. Omar, 2010 .

Exploring halal service quality dimension in the Malaysian grocery retail sector

R. Roslin, N. Abu, 2008 .