Chee-Chong Teo

Enhance understandings of Online Food Delivery's service quality with online reviews

Ziyan Wang, Bohao Ma, Yiik Diew Wong, 2024, Journal of Retailing and Consumer Services.

An investigation of consumer switching intention on the use of automated courier station from a signaling perspective

Kum Fai Yuen, M. Wu, Chee-Chong Teo, 2024, Journal of Retailing and Consumer Services.

Quantifying consumers’ cost-value trade-offs on on-demand food delivery services: Value-of-time framework and partitioned pricing

Shanshan Sun, Bohao Ma, Yiik Diew Wong, 2024, Journal of Retailing and Consumer Services.