Benjamin Kemper

Mean sojourn times in two-queue fork-join systems: bounds and approximations

Michel Mandjes, Benjamin Kemper, 2012, OR Spectr..

Modeling process flow using diagrams

Michel Mandjes, Jeroen de Mast, Benjamin Kemper, 2010, Qual. Reliab. Eng. Int..

Measurement Plans for Process Flow Improvement in Services and Health Care

Jeroen de Mast, Benjamin Kemper, 2013 .