Fred Engel

Performance management: the secret weapon in the Y2K battle

Fred Engel, 1999, NTWK.

Developing standards for IT

Fred Engel, F. Engel, 1999, Int. J. Netw. Manag..

The role of service level agreements in the internet service provider industry

Fred Engel, F. Engel, 1999, Int. J. Netw. Manag..