O. Chi

Wellness on the go: Motivation-based segmentation of wellness hotel customers in North America

D. Deng, O. Chi, Christina G. Chi, 2024, International Journal of Hospitality Management.

Developing a formative scale to measure consumers' trust toward interaction with artificially intelligent (AI) social robots in service delivery

Yafang Li, Shizhen Jia, Dogan Gürsoy, 2021, Comput. Hum. Behav..

Artificially intelligent device use in service delivery: a systematic review, synthesis, and research agenda

Dogan Gursoy, Oscar Hengxuan Chi, Gregory Denton, 2020 .

An examination of the gap between carbon offsetting attitudes and behaviors: Role of knowledge, credibility and trust

Oscar Hengxuan Chi, D. Gursoy, Gregory A. Denton, 2020 .