W. Hart-Davidson

Modeling document structures in use: capturing reflections of user performance

W. Hart-Davidson, A. Williams, 2002, Proceedings. IEEE International Professional Communication Conference.

Why, when and how do users customize Web portals?

W. Hart-Davidson, A. Aragones, 2002, Proceedings. IEEE International Professional Communication Conference.

Turning reflections into technology: leveraging theory and research in the design of communication software

W. Hart-Davidson, 2002, Proceedings. IEEE International Professional Communication Conference.