Stefan Ivens

Buffering the service failure-induced effect of anger on revenge

Gianfranco Walsh, Mario Schaarschmidt, Alexander Deseniss, 2019, Kybernetes.

Does Reputable Employee Behaviour in Social Networks Affect Customers' Trust and Word of Mouth? An Experimental Study

Mario Schaarschmidt, Stefan Ivens, Mario Schaarschmidt, 2015, ECIS.

Crowdsourcing for Survey Research : where Amazon Mechanical Turks deviates from conventional survey methods

Dirk Homscheid, Mario Schaarschmidt, Stefan Ivens, 2015 .

Does Being Reputable Drive Customer Equity? Evidence from E-Commerce

Gianfranco Walsh, Mario Schaarschmidt, Stefan Ivens, 2015, ICIS.

Dr. Miller or Dr. Smith? Patients' Intentions to Make Appointments on Physician Rating Platforms

Dirk Homscheid, Mario Schaarschmidt, Stefan Ivens, 2017, ICIS.

Enemy in the house? Antecedents of employees' company-related bad mouthing in social media

Mario Schaarschmidt, Stefan Ivens, Björn Höber, 2017, AMCIS.

Finding Meaning in Contradiction on Employee Review Sites — Effects of Discrepant Online Reviews on Job Application Intentions

Mario Schaarschmidt, Stefan Ivens, Andreas Munzel, 2018, Journal of Interactive Marketing.