Muhammad Jaber Hossain

发表

An Investigation of Service Expectations: Developing and Validating an Alternative Scale for Service Quality Assessment in Academic Libraries

S. M. Zabed Ahmed, Muhammad Jaber Hossain, M. Hossain, 2014 .

Developing a service performance assessment system to improve service quality of academic libraries

S. M. Zabed Ahmed, Muhammad Jaber Hossain, 2013 .

Marketing information resources and services on the web: Existing status of university libraries in Bangladesh

Muhammad Jaber Hossain, Md. Anwarul Islam, Md. Anwarul Islam, 2014, Electron. Libr..

Evaluating user’s experience of service performance using SERVPERF scale: A case study of some private university libraries in Bangladesh

Muhammad Jaber Hossain, Md. Anwarul Islam, Mohammad Sheikh Saadi, 2013 .

Determining the Key Dimensions for Evaluating Service Quality and Satisfaction in Academic Libraries

Muhammad Jaber Hossain, M. Hossain, 2016 .

A Study of the Causes of User Dissatisfaction in Academic Libraries: A Case of University Students in a Developing Country

Muhammad Jaber Hossain, 2014 .

Customer service performance of a public university library in Bangladesh

Muhammad Jaber Hossain, M. Munshi, 2015 .

Designing User-Focused Marketing Culture in Academic Libraries: A Conceptual Outline

Muhammad Jaber Hossain, M. Hossain, 2013 .

Understanding perceived service quality and satisfaction

Muhammad Jaber Hossain, A. Islam, M. Hossain, 2012 .

Planning a User-centered Process Improvement for Academic Libraries: A Pathway of Satisfying Users’ Needs

Muhammad Jaber Hossain, M. Hossain, 2021 .