J. C. Spohrer

Alternatives to construct-based programming misconceptions

J. C. Spohrer, E. Soloway, 1986, CHI '86.

Universities as complex service systems: External and Internal perspectives

J. C. Spohrer, V. Cesarotti, G. Lella, 2012, Proceedings of 2012 IEEE International Conference on Service Operations and Logistics, and Informatics.

Service Science, Management, Engineering, and Design (SSMED): una disciplina emergente Profilo e riferimenti

J. C. Spohrer, S. K. Kwan, J. Spohrer, 2011 .