Susan Palmiter

发表

An evaluation of animated demonstrations of learning computer-based tasks

Susan Palmiter, Jay Elkerton, J. Elkerton, 1991, CHI.

Animated Demonstrations versus Written Instructions for Learning Procedural Tasks

Susan Palmiter, Jay Elkerton, Pat Baggett, 1989 .

Designing Help Systems Using a GOMS Model: Part 1. An Information Retrieval Evaluation

Susan Palmiter, Jay Elkerton, 1989 .

The Effectiveness of Animated Demonstrations for Computer-based Tasks: a Summary, Model and Future Research

Susan Palmiter, 1993, J. Vis. Lang. Comput..

Designing Help Using a GOMS Model: An Information Retrieval Evaluation

Susan Palmiter, Jay Elkerton, J. Elkerton, 1991 .

Designing Help Systems Using the GOMS Model: An Information Retrieval Evaluation

Susan Palmiter, Jay Elkerton, 1989 .

Animated Demonstrations vs Written Instructions for Learning Procedural Tasks: A Preliminary Investigation

Susan Palmiter, Jay Elkerton, Patricia Baggett, 1991, Int. J. Man Mach. Stud..

Breaking away from the conventional 'usability lab': the Customer-Centered Design Group at Tektronix, Inc

Scott Lewis, Susan Palmiter, Gene Lynch, 1994, Behav. Inf. Technol..

Focus on the individual: the future of web-based product support

Jennifer Day, Susan Palmiter, Gene Lynch, 2005, CHI EA '05.

Evaluation Metrics and a Tool for Control Panel Design

Susan Palmiter, Jay Elkerton, J. Elkerton, 1987 .

The Edge System: Ergonomic Design Using Graphic Evaluation

Susan M. Evans, Susan Palmiter, Jay Elkerton, 1988 .

Ethnographic data for product development: a collaborative process

Scott Lewis, Michael Mateas, Susan Palmiter, 1996, INTR.

Animated Demonstrations for Learning Procedural Computer-Based Tasks

Susan Palmiter, Jay Elkerton, J. Elkerton, 1993, Hum. Comput. Interact..

Designing a Help System Using a Goms Model: A Preliminary Method Execution Analysis

Susan Palmiter, Jay Elkerton, Steven J. Goldstein, 1990 .