Nancy Puccinelli

Putting Your Best Face Forward: the Impact of Affect on Agent Preference

Nancy Puccinelli, 2003 .

Meta-analysis: integrating accumulated knowledge

Kent B. Monroe, Dhruv Grewal, Nancy Puccinelli, 2018 .

Putting your best face forward:The impact of customer mood on salesperson evaluation

Nancy Puccinelli, Nancy M. Puccinelli, 2006 .

Retail Atmospherics and In-Store Nonverbal Cues: An Introduction

Charles Spence, Dhruv Grewal, Anne L. Roggeveen, 2014 .

Store Atmospherics: A Multisensory Perspective

Charles Spence, Dhruv Grewal, Anne L. Roggeveen, 2014 .

Can you trust a customer's expression? Insights into nonverbal communication in the retail context

Dhruv Grewal, Nancy Puccinelli, Dhruv Grewal, 2010 .