Nigel Hemmington

The pavlova story: A slice of New Zealand's culinary history [Book Review]

Lindsay Neill, Nigel Hemmington, 2012 .

Benchmarking hotel service quality using two-dimensional importance-performance benchmark vectors (IPBV)

Peter Beomcheol Kim, Nigel Hemmington, Cindie Wang, 2018 .

Competitive service quality improvement (CSQI): a case study in the fast‐food industry

Yong-pil Kim, Nigel Hemmington, Seok-hoon Lee, 2004 .

A transactional approach to customer loyalty in the hotel industry

David Bowie, Nigel Hemmington, Hanaa Osman, 2009 .

Using grounded theory to model visitor experiences at heritage sites: Methodological and practical issues

Nigel Hemmington, Keith Wilkes, K. Wilkes, 2006 .

Barriers and resistance to change in hotel firms: an investigation at unit level

Fevzi Okumus, Nigel Hemmington, F. Okumus, 1998 .

From Service to Experience: Understanding and Defining the Hospitality Business

Nigel Hemmington, N. Hemmington, 2007 .