Sarah M. Horowitz

Service equality in virtual reference

Pnina Shachaf, Shannon M. Oltmann, Sarah M. Horowitz, 2008 .

Service equality in virtual reference

Pnina Shachaf, Shannon M. Oltmann, Sarah M. Horowitz, 2008, J. Assoc. Inf. Sci. Technol..

Hands-On Learning in Special Collections: A Pilot Assessment Project

Sarah M. Horowitz, 2014 .

Beyond Search: Information Literacy, Special Collections, and the First Year

Stefanie R. Bluemle, Sarah M. Horowitz, 2014 .

Virtual reference service evaluation: Adherence to RUSA behavioral guidelines and IFLA digital reference guidelines

Pnina Shachaf, Sarah M. Horowitz, Pnina Shachaf, 2008 .

Evaluating the User Experience: Classes in Special Collections

Sarah M. Horowitz, 2013 .

Assessing Hands-On Learning in Special Collections: A Pilot Study

Mark Salisbury, Stefanie R. Bluemle, Sarah M. Horowitz, 2014 .

Beneath the Wires: E-services equality

Pnina Shachaf, Sarah M. Horowitz, 2006, AMCIS.