Karen L. Murrell

Closing the Productivity Gap: Improving Worker Productivity Through Public Relative Performance Feedback and Validation of Best Practices

David R. Vinson, Anita L. Tucker, Hummy Song, 2017, Manag. Sci..

The Impact of Pooling on Throughput Time in Discretionary Work Settings

Anita L. Tucker, Hummy Song, Karen L. Murrell, 2013 .

The Diseconomies of Queue Pooling: An Empirical Investigation of Emergency Department Length of Stay

Anita L. Tucker, Hummy Song, Karen L. Murrell, 2015, Manag. Sci..

The Diseconomies of Queue Pooling in a Discretionary Task Setting : An Empirical Investigation of Emergency Department Length of Stay Hummy

Anita L. Tucker, Hummy Song, Karen L. Murrell, 2013 .

Applying Lean: Implementation of a Rapid Triage and Treatment System

Steven R. Offerman, Karen L. Murrell, Mark B. Kauffman, 2011, The western journal of emergency medicine.

Public Relative Performance Feedback in Complex Service Systems: Improving Productivity Through the Adoption of Best Practices

David R. Vinson, Anita L. Tucker, Hummy Song, 2015 .