Jing Zan

Staffing service centers under arrival-rate uncertainty

Jing Zan, 2012 .

Asymptotically optimal staffing of service systems with joint QoS constraints

David P. Morton, John J. Hasenbein, Jing Zan, 2014, Queueing Syst. Theory Appl..

Validating vehicle routing zone construction using Monte Carlo simulation

Jonathan F. Bard, Ahmad I. Jarrah, Jing Zan, 2010, Eur. J. Oper. Res..

Staffing call centers under arrival-rate uncertainty with Bayesian updates

David P. Morton, John J. Hasenbein, Vijay Mehrotra, 2018, Oper. Res. Lett..

Staffing Large Service Systems Under Arrival-rate Uncertainty

David P. Morton, John J. Hasenbein, Jing Zan, 2013 .