Donald L. Ferrin

发表

A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents

H. Raghav Rao, Dan Jong Kim, Donald L. Ferrin, 2008, Decis. Support Syst..

Trust, Risk and Benefit in Electronic Commerce: What Are the Relationships?

Ki-Young Lee, H. Raghav Rao, Dan Jong Kim, 2003, AMCIS.

A study of the effect of consumer trust on consumer expectations and satisfaction: the Korean experience

H. Raghav Rao, Dan Jong Kim, Donald L. Ferrin, 2003, ICEC '03.

Antecedents of Consumer Trust in B-to-C Electronic Commerce

H. Raghav Rao, Dan Jong Kim, Donald L. Ferrin, 2003, AMCIS.

Trust Building, Diagnosis, and Repair in the Context of Negotiation

Donald L. Ferrin, Dejun Tony Kong, Kurt T. Dirks, 2014 .

An Investigation of Consumer Online Trust and Purchase-Repurchase Intentions

H. Raghav Rao, Dan Jong Kim, Donald L. Ferrin, 2003, ICIS.

Trust and Satisfaction, Two Stepping Stones for Successful E-Commerce Relationships: A Longitudinal Exploration

H. Raghav Rao, Dan Jong Kim, Donald L. Ferrin, 2009, Inf. Syst. Res..

Special Issue: Trust in an Organizational Context: The Use of Rewards to Increase and Decrease Trust: Mediating Processes and Differential Effects

Donald L. Ferrin, Kurt T. Dirks, D. Ferrin, 2003, Organ. Sci..