Eileen E. Hitchingham

A Study of the Relationship between the Search Interview of the Intermediary Searcher and the Online System User, and the Assessment of Search Results as Judged by the User. Final Report.

Eileen E. Hitchingham, 1979 .

Selecting Measures Applicable to Evaluation of On-Line Literature Searching.

Eileen E. Hitchingham, 1977 .

On-line Data Bases I. Use of Commercially Vended On-line Data Bases by Academic Libraries.

Eileen E. Hitchingham, 1975 .

Extracting meaningful measures of user satisfaction from LibQUAL+™ for the University Libraries at Virginia Tech

Eileen E. Hitchingham, Donald J. Kenney, 2002 .