GQR Model to Support Requirements Elicitation for Content Rich Systems

Requirements elicitation for content rich systems is a huge challenge. Even using known techniques, does not avoid diving into content details and get lost in hyperspace. We propose the GQR (Goal-QuestionResult) model to support the Requirements Elicitation process in elevating the elicitation discussions from specific data elements to contextual structures of goal-question-result related content requirements, while scoping the discussion to specific stakeholders. This paper characterizes the GQR model, shows its advantages relative to the previous methods and illustrate its application by means of two case studies, one biomedical and another related to CMMI requirements processes.

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