Development of an automotive user interface design knowledge system

Design knowledge plays a key role in the design of a good automotive user interface. In this paper, we propose a qualitative field study and design approach to develop a design knowledge system for automotive user interface. The methods used are based on contextual design and similar concepts from the area of User Centered Design (UCD). Using the data from field study and design as the knowledge content, we developed a web-based design knowledge system: Transportation User Interface Design Knowledge System (TUI) that consists of user, design, and scenario modules. Designers and engineers can use the system to identify drivers' needs, generate design ideas, and help them enhance the automotive user interface. The system has been adopted in one automotive design firm in China, and one actual interface has been designed with the help of the system. The success of the adoption of the system is also discussed in this paper.

[1]  S. Teeravarunyou,et al.  User Process Based Product Architecture , 2001 .

[2]  Janice Redish,et al.  User and task analysis for interface design , 1998 .

[3]  野中 郁次郎,et al.  The knowledge-creating company , 2008 .

[4]  N. Cross Designerly ways of knowing , 2006 .

[5]  J. C. Flanagan Psychological Bulletin THE CRITICAL INCIDENT TECHNIQUE , 2022 .

[6]  Thomas A. Dingus,et al.  The 100-Car Naturalistic Driving Study Phase II – Results of the 100-Car Field Experiment , 2006 .

[7]  Pelle Ehn,et al.  Participation in design things , 2008, PDC.

[8]  Karen Holtzblatt,et al.  Contextual design , 1997, INTR.

[9]  Jodi Forlizzi,et al.  Where should i turn: moving from individual to collaborative navigation strategies to inform the interaction design of future navigation systems , 2010, CHI.

[10]  John Zimmerman,et al.  Design Research through Practice , 2011 .

[11]  Jakob Nielsen,et al.  Usability engineering , 1997, The Computer Science and Engineering Handbook.

[12]  Timothy W. Simpson,et al.  Introduction of a data schema to support a design repository , 2008, Comput. Aided Des..

[13]  Karen Holtzblatt,et al.  Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design , 2004, UBIQ.

[14]  Christina Wasson Ethnography in the Field of Design , 2000 .

[15]  Jisoo Park,et al.  Developing a knowledge management system for storing and using the design knowledge acquired in the process of a user-centered design of the next generation information appliances , 2011 .

[16]  Albrecht Schmidt,et al.  Automotive user interfaces: human computer interaction in the car , 2010, CHI Extended Abstracts.

[17]  Brendan Walker,et al.  Cultural probes and the value of uncertainty , 2004, INTR.

[18]  Manfred Tscheligi,et al.  Capture the car!: qualitative in-situ methods to grasp the automotive context , 2011, AutomotiveUI.

[19]  Kuntz Werner,et al.  Issues as Elements of Information Systems , 1970 .

[20]  Muriel Zimmerman,et al.  Design Research Through Practice: From the Lab, Field, and Showroom , 2011, IEEE Transactions on Professional Communication.

[21]  Albrecht Schmidt,et al.  Design space for driver-based automotive user interfaces , 2009, AutomotiveUI.

[22]  Andrew W. Gellatly,et al.  Journey: General Motors' move to incorporate contextual design into its next generation of automotive HMI designs , 2010, AutomotiveUI.

[23]  Dot Hs,et al.  The 100-Car Naturalistic Driving Study Phase II - Results of the 100-Car Field Experiment , 2006 .

[24]  Hao Tan,et al.  Scenario-Based Design Knowledge Acquiring and Modeling in Collaborative Product Design , 2006, CSCWD.

[25]  P. John Clarkson,et al.  Exploring knowledge and information needs in engineering from the past and for the future – results from a survey , 2010 .

[26]  Albrecht Schmidt,et al.  Driving Automotive User Interface Research , 2010, IEEE Pervasive Computing.

[27]  Rob H. Bracewell,et al.  Capturing design rationale , 2009, Comput. Aided Des..

[28]  Yutaka Nomaguchi,et al.  DESIGN RATIONALE ACQUISITION IN CONCEPTUAL DESIGN BY HIERARCHICAL INTEGRATION OF ACTION, MODEL AND ARGUMENTATION , 2004 .

[29]  Phoebe Sengers,et al.  In-car gps navigation: engagement with and disengagement from the environment , 2008, CHI.