The impact of costs of quality: A simulation approach

In this research an analytical model developed by Son and Hsu to compute the cost of quality was improved to include the acceptance sampling costs associated with inspection of incoming materials. The modified model was then used to carry out comprehensive simulation work that investigated a set of quality control strategies practiced by the manufacturing community. The results indicate that measuring and understanding cost of quality is very important. Moreover, the results show that some of the quality control strategies have a significant impact on cost of quality.