Organizational Culture and Similarity Among Team Members’ Salience of Multiple Diversity Characteristics

Research often has focused on the presence of individuals’ demographic differences, rather than the perception of such differences. We examined how organizational culture relates to similarity among individuals’ salience of their team members’ diversity characteristics. Moreover, we introduced a new approach to studying multiple diversity characteristics simultaneously. Team members who perceive their organizational culture as emphasizing respect for people were found to be unlikely to hold convergent views of their team members’ demographics. Also, high-performing team members were found to view the salience of demographic characteristics similarly to other team members. Our findings suggest that an organizational culture emphasizing respect for people may be associated with unexpected barriers among team members that pose a threat to effective team functioning.

[1]  M. Kuhn,et al.  An empirical investigation of self-attitudes. , 1954 .

[2]  L. James,et al.  Estimating within-group interrater reliability with and without response bias. , 1984 .

[3]  Jennifer M. George,et al.  Personality, affect, and behavior in groups. , 1990 .

[4]  Charles Stangor,et al.  Categorization of individuals on the basis of multiple social features. , 1992 .

[5]  Kenneth L. Bettenhausen Five Years of Groups Research: What We Have Learned and What Needs to Be Addressed , 1991 .

[6]  D. Harrison,et al.  Beyond Relational Demography: Time and the Effects of Surface- and Deep-Level Diversity on Work Group Cohesion , 1998 .

[7]  S. Mohammed,et al.  Team mental models in a team knowledge framework: expanding theory and measurement across disciplinary boundaries , 2001 .

[8]  Walter C. Borman,et al.  Task Performance and Contextual Performance: The Meaning for Personnel Selection Research , 1997 .

[9]  Jeffrey T. Polzer,et al.  Capitalizing on Diversity: Interpersonal Congruence in Small Work Groups , 2001 .

[10]  C. M. Riordan,et al.  Relational demography within groups: Past developments, contradictions, and new directions , 2000 .

[11]  Jeffrey T. Polzer,et al.  Fostering Group Identification and Creativity in Diverse Groups: The Role of Individuation and Self-Verification , 2003, Personality & social psychology bulletin.

[12]  Marilynn B. Brewer,et al.  Social identity, distinctiveness, and in-group homogeneity. , 1993 .

[13]  Frances J. Milliken,et al.  Searching for Common Threads: Understanding the Multiple Effects of Diversity in Organizational Groups , 1996 .

[14]  Jennifer A. Chatman,et al.  PEOPLE AND ORGANIZATIONAL CULTURE: A PROFILE COMPARISON APPROACH TO ASSESSING PERSON-ORGANIZATION FIT , 1991 .

[15]  J. Crocker,et al.  A Collective Self-Esteem Scale: Self-Evaluation of One's Social Identity , 1992 .

[16]  K. Eisenhardt,et al.  Exploring the Black Box: An Analysis of Work Group Diversity, Conflict and Performance , 1999 .

[17]  Deborah G. . Ancona,et al.  Demography and Design: Predictors of New Product Team Performance , 1992 .

[18]  Sigal G. Barsade,et al.  Being Different Yet Feeling Similar: The Influence Of Demographic Composition And Organizational Culture On Work Processes And Outcomes , 1998 .

[19]  C. Sherif,et al.  Needed Concepts in the Study of Gender Identity , 1982 .

[20]  D. L. Gladstein Groups in context: A model of task group effectiveness. , 1984 .

[21]  J. E. Sheridan,et al.  Organizational Culture and Employee Retention , 1992 .

[22]  John W. Slocum,et al.  Managing corporate culture through reward systems , 1987 .

[23]  Daniel R. Ilgen,et al.  Extending the Multilevel Theory of Team Decision Making: Effects of Feedback and Experience in Hierarchical Teams , 1998 .

[24]  J. K. Murnighan,et al.  Interactions Within Groups and Subgroups: The Effects of Demographic Faultlines , 2005 .

[25]  K. Jehn A Multimethod Examination of the Benefits and Detriments of Intragroup Conflict , 1995 .

[26]  Daniel M. Cable,et al.  APPLICANT PERSONALITY, ORGANIZATIONAL CULTURE, AND ORGANIZATION ATTRACTION , 1997 .

[27]  John C. Turner,et al.  Self and Collective: Cognition and Social Context , 1994 .

[28]  J. K. Murnighan,et al.  Demographic Diversity and Faultlines: The Compositional DYnamics of Organizational Groups , 1998 .

[29]  Jennifer A. Chatman,et al.  Assessing the Relationship between Industry Characteristics and Organizational Culture: How Different can You Be? , 1994 .

[30]  Christine M. Riordan ADVANCING RELATIONAL DEMOGRAPHY THEORY: A CONSTRUCT VALIDITY STUDY OF THREE MEASURES OF DEMOGRAPHIC SIMILARITY. , 1997 .

[31]  Shelley E. Taylor,et al.  Categorical and contextual bases of person memory and stereotyping. , 1978 .

[32]  S. Mohammed,et al.  Team Mental Model: Construct or Metaphor? , 1994 .

[33]  C. M. Riordan,et al.  Demographic diversity and employee attitudes : An empirical examination of relational demography within work units , 1997 .

[34]  T. Ostrom,et al.  Person perception in heterogeneous groups. , 1985 .

[35]  Jeffrey T. Polzer,et al.  Should we create a niche or fall in line? Identity negotiation and small group effectiveness. , 2000, Journal of personality and social psychology.

[36]  W. Swann Identity negotiation: where two roads meet. , 1987, Journal of personality and social psychology.

[37]  Rex C. Mitchell Team Building by Disclosure of Internal Frames of Reference , 1986 .

[38]  C. D. De Dreu,et al.  Work group diversity and group performance: an integrative model and research agenda. , 2004, The Journal of applied psychology.

[39]  Amy E. Randel Identity salience: a moderator of the relationship between group gender composition and work group conflict , 2002 .

[40]  B. Schneider THE PEOPLE MAKE THE PLACE , 1987 .

[41]  J. Pfeffer,et al.  A social information processing approach to job attitudes and task design. , 1978, Administrative science quarterly.

[42]  Nancy J. Cooke,et al.  Measuring Team Knowledge , 2000, Hum. Factors.

[43]  David A. Thomas,et al.  Cultural Diversity at Work: The Effects of Diversity Perspectives on Work Group Processes and Outcomes , 2001 .

[44]  Jeffrey Pfeffer,et al.  Hospital Demography and Turnover Among Nurses , 1987 .

[45]  C. Earley,et al.  Creating hybrid team cultures: An empirical test of transnational team functioning. , 2000 .

[46]  David A. Hofmann,et al.  Centering Decisions in Hierarchical Linear Models: Implications for Research in Organizations , 1998 .

[47]  Steven L. Neuberg,et al.  A Continuum of Impression Formation, from Category-Based to Individuating Processes: Influences of Information and Motivation on Attention and Interpretation , 1990 .

[48]  Amy Buhl Conn,et al.  Is everyone in agreement? An exploration of within-group agreement in employee perceptions of the work environment. , 2001, The Journal of applied psychology.

[49]  Sandra E. Spataro,et al.  Getting to Know You: The Influence of Personality on Impressions and Performance of Demographically Different People in Organizations , 2001 .

[50]  R. Moreland,et al.  Group Versus Individual Training and Group Performance: The Mediating Role of Transactive Memory , 1995 .