Understanding Cross-modal Collaborative Information Seeking

I. Introduction Studies reveal that often group members collaborate when searching for information even if they were not explicitly asked to collaborate [1]. The activity that involves a group of people engaging in a common information seeking task is called Collaborative Information Seeking (CIS). Over the past few years, CIS research has focused on providing solutions and frameworks to support the process [2]. However, work in this field to date has always assumed that information seekers engaged in CIS activity are using the same access modality, the visual modality. The attention on this modality has failed to address the needs of users who employ different access modalities such as haptic and/or audio. Visual Impaired (VI) employees in a workplace may often have to collaborate with their sighted team members when searching the web. Given that the VI individual's search behaviour is challenged by poor web design and the shortcomings of current assistive technology [3][4]; collaboratively engaging in w...