Developing and Validating a Measurement Instrument of IT-Enabled Dynamic Capabilities

A growing body of information systems studies are examining the organizational impact of IT in terms of IT capabilities. Yet, despite more than a decade since the original conception of IT capabilities which largely builds on the Resource-Based View (RBV) of the firm, the manner in which the notion is conceptualized and measured provides an increasingly limited understanding of how IT investments are leveraged to add value. This study builds on the Dynamic Capabilities View (DCV) of the firm which places emphasis on a firm’s ability to react adequately and timely to external changes, and puts forth the notion of IT-enabled dynamic capabilities. IT-enabled dynamic capabilities are defined as a firm’s abilities to leverage its IT resources and IT competencies, in combination with other organizational resources and capabilities, in order to address rapidly changing business environments. The purpose of this study is to better define the notion of IT-enabled dynamic capabilities and develop a valid, reliable measurement instrument. In addition to the definition and operationalization of IT-enabled dynamic capabilities, this study explores the relationship of the construct with other measures of IT capabilities as well as the association with competitive performance.

[1]  Constance E. Helfat,et al.  Untangling dynamic and operational capabilities: strategy for the (n)ever-changing world , 2011 .

[2]  R. Grant Toward a Knowledge-Based Theory of the Firm,” Strategic Management Journal (17), pp. , 1996 .

[3]  D. Teece,et al.  The Dynamic Capabilities of Firms: an Introduction , 1994 .

[4]  Georg Schreyögg,et al.  How dynamic can organizational capabilities be? Towards a dual-process model of capability dynamization , 2007 .

[5]  Shirley Gregor,et al.  The Nature of Theory in Information Systems , 2006, MIS Q..

[6]  Varun Grover,et al.  Shaping Agility through Digital Options: Reconceptualizing the Role of Information Technology in Contemporary Firms , 2003, MIS Q..

[7]  E. Fleisch,et al.  Exploitation or exploration in service business development? : Insights from a dynamic capabilities perspective , 2010 .

[8]  Arun Rai,et al.  IT-Enabled Coordination for Ambidextrous Interorganizational Relationships , 2014, Inf. Syst. Res..

[9]  Patrick Mikalef,et al.  Developing IT-Enabled Dynamic Capabilities: A Service Science Approach , 2014, BIR.

[10]  Willem J. Selen,et al.  Dynamic Capability Building in Service Value Networks for Achieving Service Innovation , 2009, Decis. Sci..

[11]  J. Barney,et al.  IS THE RESOURCE-BASED " VIEW " A USEFUL PERSPECTIVE FOR STRATEGIC MANAGEMENT RESEARCH ? , 2001 .

[12]  Shannon K. Gilmartin,et al.  Assessing Response Rates and Nonresponse Bias in Web and Paper Surveys , 2003 .

[13]  S. Zahra,et al.  Absorptive Capacity: A Review, Reconceptualization, and Extension , 2002 .

[14]  Marko Sarstedt,et al.  Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research , 2014 .

[15]  Zhongsheng Hua,et al.  The Impact of IT Capabilities on Firm Performance: The Mediating Roles of Absorptive Capacity and Supply Chain Agility , 2013, Decis. Support Syst..

[16]  Kenneth L. Kraemer,et al.  Review: Information Technology and Organizational Performance: An Integrative Model of IT Business Value , 2004, MIS Q..

[17]  Stephen Duhan,et al.  A capabilities based toolkit for strategic information systems planning in SMEs , 2007, Int. J. Inf. Manag..

[18]  Cheryl Burke Jarvis,et al.  The problem of measurement model misspecification in behavioral and organizational research and some recommended solutions. , 2005, The Journal of applied psychology.

[19]  M. J. Zhang Information systems, strategic flexibility and firm performance: An empirical investigation , 2005 .

[20]  M. Wade,et al.  Review: the resource-based view and information systems research: review, extension, and suggestions for future research , 2004 .

[21]  Maurizio Zollo,et al.  Deliberate Learning and the Evolution of Dynamic Capabilities , 2002 .

[22]  Yini Lin,et al.  Exploring the role of dynamic capabilities in firm performance under the resource-based view framework , 2014 .

[23]  Arjen van Witteloostuijn,et al.  From the Editors: Common method variance in international business research , 2010 .

[24]  D. Teece Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance , 2007 .

[25]  Jinghua Xiao,et al.  Resource Structuring or Capability Building? An Empirical Study of the Business Value of Information Technology , 2012, J. Manag. Inf. Syst..

[26]  Peter J. Sher,et al.  Information Technology as a Facilitator of Enhancing Dynamic Capability through Knowledge Management , 2020 .

[27]  Detmar W. Straub,et al.  Validation Guidelines for IS Positivist Research , 2004, Commun. Assoc. Inf. Syst..

[28]  Izak Benbasat,et al.  Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation , 1991, Inf. Syst. Res..

[29]  Anandhi S. Bharadwaj,et al.  A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation , 2000, MIS Q..

[30]  M. Matanda,et al.  Effects of inter-organizational compatibility on supply chain capabilities: Exploring the mediating role of inter-organizational information systems (IOIS) integration , 2013 .

[31]  Alan M. Rugman,et al.  International business research , 2020, Contemporary International Business in the Asia-Pacific Region</I>.

[32]  Marko Sarstedt,et al.  PLS-SEM: Indeed a Silver Bullet , 2011 .

[33]  Arun Rai,et al.  Leveraging IT Capabilities and Competitive Process Capabilities for the Management of Interorganizational Relationship Portfolios , 2010, Inf. Syst. Res..

[34]  C. H. Lawshe A QUANTITATIVE APPROACH TO CONTENT VALIDITY , 1975 .

[35]  V. Govindarajan,et al.  Disruptiveness of innovations: measurement and an assessment of reliability and validity , 2006 .

[36]  Monideepa Tarafdar,et al.  How do a company's information technology competences influence its ability to innovate? , 2007, J. Enterp. Inf. Manag..

[37]  Cheryl Burke Jarvis,et al.  A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research , 2003 .

[38]  David G. Hoopes,et al.  A capability-based view of competitive heterogeneity , 2008 .

[39]  Will Mitchell,et al.  Selection Capability: How Capability Gaps and Internal Social Frictions Affect Internal and External Strategic Renewal , 2009, Organ. Sci..

[40]  Varun Grover,et al.  Business Value of IT: An Essay on Expanding Research Directions to Keep up with the Times , 2008, J. Assoc. Inf. Syst..

[41]  Jos van Hillegersberg,et al.  Change factors requiring agility and implications for IT , 2006, Eur. J. Inf. Syst..

[42]  D. Straub,et al.  Editor's comments: a critical look at the use of PLS-SEM in MIS quarterly , 2012 .

[43]  Robert F. DeVellis,et al.  Scale Development: Theory and Applications. , 1992 .

[44]  D. Teece,et al.  DYNAMIC CAPABILITIES AND STRATEGIC MANAGEMENT , 1997 .

[45]  Terry Anthony Byrd,et al.  Measuring the Flexibility of Information Technology Infrastructure: Exploratory Analysis of a Construct , 2000, J. Manag. Inf. Syst..

[46]  Detmar W. Straub,et al.  Specifying Formative Constructs in Information Systems Research , 2007, MIS Q..

[47]  Mayuram S. Krishnan,et al.  The Effect of Information Technology-Enabled Flexibility on Formation and Market Value of Alliances , 2013, Manag. Sci..

[48]  Adamantios Diamantopoulos,et al.  Advancing formative measurement models , 2008 .

[49]  David F. Midgley,et al.  Formative versus reflective measurement models: two applications of formative measurement | NOVA. The University of Newcastle's Digital Repository , 2008 .

[50]  Kathleen M. Eisenhardt,et al.  DYNAMIC CAPABILITIES, WHAT ARE THEY? , 2000 .

[51]  K. Woldesenbet,et al.  Supplying large firms: The role of entrepreneurial and dynamic capabilities in small businesses , 2012 .

[52]  John M. Ward,et al.  Beyond strategic information systems: towards an IS capability , 2004, J. Strateg. Inf. Syst..

[53]  Y. Caloghirou,et al.  Dynamic capabilities and their indirect impact on firm performance , 2012 .

[54]  P. Drnevich,et al.  Clarifying the conditions and limits of the contributions of ordinary and dynamic capabilities to relative firm performance , 2011 .

[55]  Paul Louis Drnevich,et al.  Information Technology and Business-Level Strategy: Toward an Integrated Theoretical Perspective , 2013, MIS Q..

[56]  Scott B. MacKenzie,et al.  Construct Measurement and Validation Procedures in MIS and Behavioral Research: Integrating New and Existing Techniques , 2011, MIS Q..

[57]  Terry Anthony Byrd,et al.  A methodology for construct development in MIS research , 2005, Eur. J. Inf. Syst..

[58]  Ralf Wilden,et al.  Dynamic capabilities and performance : strategy, structure and environment , 2013 .

[59]  Thiagarajan Ravichandran,et al.  Effect of Information Systems Resources and Capabilities on Firm Performance: A Resource-Based Perspective , 2005, J. Manag. Inf. Syst..

[60]  Hongsuk Yang,et al.  Managerial capabilities of information technology and firm performance: role of e-procurement system type , 2014 .

[61]  O. A. Sawy,et al.  Digital business strategy: toward a next generation of insights , 2013 .

[62]  Paul A. Pavlou,et al.  From IT Leveraging Competence to Competitive Advantage in Turbulent Environments: The Case of New Product Development , 2006, Inf. Syst. Res..

[63]  Paul A. Pavlou,et al.  Understanding the Elusive Black Box of Dynamic Capabilities , 2011, Decis. Sci..

[64]  Gi Mun Kim,et al.  IT Capabilities, Process-Oriented Dynamic Capabilities, and Firm Financial Performance , 2011, J. Assoc. Inf. Syst..

[65]  R. Friedmann,et al.  Market orientation, knowledge-related resources and firm performance , 2008 .

[66]  John M. Ward,et al.  Organizational information systems competences in small and medium-sized enterprises , 2011, Inf. Manag..