The integration of asynchronous and synchronous communication support in cooperative systems

This paper presents the design and a first evaluation of the cooperative system KOLUMBUS 2 that integrates synchronous and asynchronous communication support and the joint work on material. The design is theory driven and bases on context-oriented communication theory and media synchronicity theory. The evaluation revealed mixed acceptance. While the design of KOLUMBUS chat with references, clipboard and list of topics was widely accepted problems occurred with the integration. Based on these results ideas for further improvements are shown.

[1]  Andrea Kienle,et al.  Integration of knowledge management and collaborative learning by technical supported communication processes , 2006, Education and Information Technologies.

[2]  Andrea Kienle,et al.  Facilitating asynchronous discussions in learning communities: the impact of moderation strategies , 2007, Behav. Inf. Technol..

[3]  Matthias Jarke,et al.  Cooperative Information Systems: A Manifesto * , 1997 .

[4]  Marc Smith,et al.  Conversation trees and threaded chats , 2000, CSCW '00.

[5]  Thomas Herrmann,et al.  Integration of communication, coordination and learning material - a guide for the functionality of collaborative learning environments , 2003, 36th Annual Hawaii International Conference on System Sciences, 2003. Proceedings of the.

[6]  Martin Wessner,et al.  Explicit referencing in chat supports collaborative learning , 2005, CSCL.

[7]  Daniel D. Suthers,et al.  Kukakuka: An Online Environment for Artifact-Centered Discourse. , 2002 .

[8]  Oswald Ducrot,et al.  Encyclopedic dictionary of the sciences of language , 1982 .

[9]  Jarkko Leponiemi.  Visualizing Discussion History , 2003, Int. J. Hum. Comput. Interact..

[10]  Jonathan Trevor,et al.  Anchored conversations: chatting in the context of a document , 2000, CHI.

[11]  R. Rice.  Task Analyzability, Use of New Media, and Effectiveness: A Multi-Site Exploration of Media Richness , 1992 .

[12]  Alan R. Dennis,et al.  Rethinking media richness: towards a theory of media synchronicity , 1999, Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers.

[13]  Richard L. Daft,et al.  Organizational information requirements, media richness and structural design , 1986 .

[14]  Joseph S. Valacich,et al.  Extensions to media richness theory: a test of the task-media fit hypothesis , 1994, 1994 Proceedings of the Twenty-Seventh Hawaii International Conference on System Sciences.

[15]  Eileen Scanlon,et al.  Combining interaction and context design to support collaborative argumentation using a tool for synchronous CMC , 2004, J. Comput. Assist. Learn..

[16]  Alan R. Dennis,et al.  Testing Media Richness Theory in the New Media: The Effects of Cues, Feedback, and Task Equivocality , 1998, Inf. Syst. Res..