TUM-I 0819 : An Evaluation of Augmented Reality Visualizations to Support the Order Picking

We report on recent progress in the iterative process of exploring, evaluating and refining Augmented Reality based presentation schemes for logistic applications. In this context we have evaluated different ways of presenting working instructions with HMD-based Augmented Reality systems to support the order picking process. Order picking means that workers have to pick items out of numbered boxes, according to a work order. For small boxes, the requirements for having precise and clear visualizations are demanding. In this paper we report on our findings from three user studies and from presenting the system at several exhibitions. They led to several optimizations according to the visualization schemes and the selection of a suitable HMD. Finally we present the resulting setup, which consists of combined visualizations to precisely and efficiently guide the user, even if the augmentation is not always in the Field-of-View of the HMD.