Facility management: future opportunities, scope and impact

UK’s PFI (Private Finance Initiative) in the public sector has introduced radical innovations in the ways that new facilities and ongoing support services are financed. Fundamental changes in the concepts of business accommodation and service delivery are also under way, in which property is coming to be viewed as a business service rather than as a financial asset, helping to free core business capital while reducing the costs and increasing the quality of support service delivery. The diversification of the rules governing the property market, coupled with an increasingly sophisticated range of outsourcing arrangements, promises to provide a much greater variety and more flexible set of business support environments for the future.