Recommended psychological crisis intervention response to the 2019 novel coronavirus pneumonia outbreak in China: a model of West China Hospital

Abstract The novel coronavirus pneumonia (COVID-19) epidemic has brought serious social psychological impact to the Chinese people, especially those quarantined and thus with limited access to face-to-face communication and traditional social psychological interventions. To better deal with the urgent psychological problems of people involved in the COVID-19 epidemic, we developed a new psychological crisis intervention model by utilizing internet technology. This new model, one of West China Hospital, integrates physicians, psychiatrists, psychologists and social workers into Internet platforms to carry out psychological intervention to patients, their families and medical staff. We hope this model will make a sound basis for developing a more comprehensive psychological crisis intervention response system that is applicable for urgent social and psychological problems.

[1]  G. Leung,et al.  Nowcasting and forecasting the potential domestic and international spread of the 2019-nCoV outbreak originating in Wuhan, China: a modelling study , 2020, The Lancet.

[2]  A. Fauci,et al.  Emerging Infectious Diseases: Threats to Human Health and Global Stability , 2013, PLoS pathogens.

[3]  J. Kinsman.  “A time of fear”: local, national, and international responses to a large Ebola outbreak in Uganda , 2012, Globalization and Health.

[4]  G. Poggensee,et al.  Mental health in emergency response: lessons from Ebola. , 2015, The lancet. Psychiatry.

[5]  Nexhmedin Morina,et al.  The prevalence of PTSD and major depression in the global population of adult war survivors: a meta-analytically informed estimate in absolute numbers , 2019, European journal of psychotraumatology.

[6]  Y. Neria,et al.  Trauma signature analysis , 2013, Disaster health.

[7]  F. Shuaib,et al.  Psychiatric treatment of a health care worker after infection with Ebola virus in Lagos, Nigeria. , 2015, The American journal of psychiatry.

[8]  G. Poggensee,et al.  An evaluation of psychological distress and social support of survivors and contacts of Ebola virus disease infection and their relatives in Lagos, Nigeria: a cross sectional study − 2014 , 2015, BMC Public Health.

[9]  M. Chimbari,et al.  Study protocol on criterion validation of Edinburgh Postnatal Depression Scale (EPDS), Patient Health Questionnaire (PHQ-9) and Centre for Epidemiological Studies-Depression (CES-D) screening tools among rural postnatal women; a cross-sectional study , 2018, BMJ Open.

[10]  Hilla Peretz,et al.  Ju n 20 03 Schrödinger ’ s Cat : The rules of engagement , 2003 .

[11]  Florence Baingana,et al.  The 2014 Ebola outbreak and mental health: current status and recommended response. , 2015, JAMA.

[12]  Ting Yu,et al.  Epidemiological and clinical characteristics of 99 cases of 2019 novel coronavirus pneumonia in Wuhan, China: a descriptive study , 2020, The Lancet.

[13]  B. Bitanihirwe.  Monitoring and managing mental health in the wake of Ebola. Commentary. , 2016, Annali dell'Istituto superiore di sanita.

[14]  M. Schreiber,et al.  Maximizing the Resilience of Healthcare Workers in Multi-hazard Events: Lessons from the 2014-2015 Ebola Response in Africa. , 2019, Military medicine.