An Extended Tourism Information Architecture: Capturing and Modelling Change

Tourism is an information-intensive industry but, unless the key components of this information (and how they fit together) are known, it is unlikely that maximum use will be made of it — i.e. an ‘information architecture’ is required. Recently, much activity has been directed towards the development of key components of a tourism information architecture. We contend, however, it is imperative that such an architecture must capture and model the change and complex dynamics inherent in the industry. This paper reports on a recently-completed Australian research project directed towards this end and provide an example of how an architecture might be employed in destination development research and policy-making.

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