Assessing the Soft Computing Approach for Problem Solving in the Multi Criteria Decision Making for Performance Assessment in Indian Institutions Through Case Study Approach

In the highly competitive global market the growth of Indian economy substantially depends on its knowledge resources. A competency-based approach towards human resources management (HRM) is one of the key success factors in modern organizations. Today, academia faces much the same situation which manufacturing and service companies “in the real world” have been encountering for decades. It seems that institutions only with explicit quality assurance and the ability to produce talents needed by the industry will be able to survive in the academic market. The need for interaction with the competence data for the continuous monitoring and identification of individual competencies create the opportunity for application of soft computing tool in general and that of Expert Systems in particular. This paper covers the investigation of the outcome of the realization of the need for the soft computing tool for the competence management and performance assessment in the educational institutions to improve quality in the teaching and learning process through the case study methodology on various parameters.