Management: Challenges in the 21st Century

Part 1 Meeting the challenges of the 21st century: management and managers - yesterday, today and tomorrow evolution of management thought social responsibility and ethics. Part 2 Planning challenges in the 21st century: planning in the contemporary organization strategic planning in a global environment effective managerial decision-making decision-making tools and techniques. Part 3 Organizing for challenges in the 21st century organizing for quality, productivity and job satisfaction designing the contemporary organization managing human resources organizational culture, change and development. Part 4 Leadership challenges in the 21st century: communicating effectively within diverse organizations understanding leadership in a dynamic environment effectively managing individual and group behaviour motivating organizational members. Part 5 Control challenges in the 21st century: organizational control in a complex business environment productivity and quality in operations information technology and control.