An exploratory study of alignment ERP implementation and organizational development activities in a newly established firm

Purpose – The importance of alignment of enterprise resource planning (ERP) implementation for organizational strategies has been widely recognized. However, ERP implementation in the context of new ventures has not yet been convincingly demonstrated. Furthermore, how to align ERP implementation with organizational development in new ventures deserves further examination as new ventures are in the emergency or early growth stage and thus have distinct concerns in adopting ERP. Against this background, the main purpose of this paper is to explore how ERP implementation can facilitate the organization development of new ventures.Design/methodology/approach – This study adopts an in‐depth case study method for gathering and analyzing data. The case research strategy allows the exploration of unforeseen phenomena and offers insights into the inter‐dependencies among the factors captured in the study. It is believed that case study research will be most appropriate in gaining in‐depth knowledge of the practice...

[1]  Mary C. Jones,et al.  Organizational Knowledge Sharing in ERP Implementation: Lessons from Industry , 2004, J. Organ. End User Comput..

[2]  T. Mahmood.  Survival of Newly Founded Businesses: A Log-Logistic Model Approach , 2000 .

[3]  C. M. Dick Deaner,et al.  Our Practice of Organization Development: A Work in Progress , 1999 .

[4]  J. Chapman.  A framework for transformational change in organisations , 2002 .

[5]  Shan Ling Pan,et al.  De-escalation of commitment to information systems projects: a process perspective , 2004, J. Strateg. Inf. Syst..

[6]  John C. Henderson,et al.  Strategic Alignment: Leveraging Information Technology for Transforming Organizations , 1999, IBM Syst. J..

[7]  Edgar A. Whitley,et al.  On the interpretative flexibility of hosted ERP systems , 2005, J. Strateg. Inf. Syst..

[8]  Gail Mccutcheon,et al.  Alternative Perspectives on Action Research , 1990 .

[9]  Deepinder S. Bajwa,et al.  An Integrative Framework for the Assimilation of Enterprise Resource Planning Systems: Phases, Antecedents, and Outcomes , 2004, J. Comput. Inf. Syst..

[10]  Paul Bate,et al.  Culturally Sensitive Structuring: An Action Research-Based Approach to Organization Development and Design , 2000 .

[11]  Shan Ling Pan,et al.  Managing user acceptance towards enterprise resource planning (ERP) systems – understanding the dissonance between user expectations and managerial policies , 2005, Eur. J. Inf. Syst..

[12]  Sia Siew Kien,et al.  Enterprise resource planning: cultural fits and misfits: is ERP a universal solution? , 2000, CACM.

[13]  Jinyoul Lee,et al.  An ERP implementation case study from a knowledge transfer perspective , 2000, J. Inf. Technol..

[14]  Shi-Ming Huang,et al.  Assessing risk in ERP projects: identify and prioritize the factors , 2004, Ind. Manag. Data Syst..

[15]  Norman W. H. Blaikie,et al.  Designing Social Research: The Logic of Anticipation , 2000 .

[16]  A. MacBride,et al.  Social support networks and the crisis of bereavement. , 1977, Social science & medicine.

[17]  Izak Benbasat,et al.  The Case Research Strategy in Studies of Information Systems , 1987, MIS Q..

[18]  T. Davenport.  Putting the enterprise into the enterprise system. , 1998, Harvard business review.

[19]  Izak Benbasat,et al.  Factors That Influence the Social Dimension of Alignment Between Business and Information Technology Objectives , 2000, MIS Q..

[20]  Petri Hallikainen,et al.  Enterprise size matters: objectives and constraints of ERP adoption , 2007, J. Enterp. Inf. Manag..

[21]  Jacques Verville,et al.  So you're thinking of buying an ERP? Ten critical factors for successful acquisitions , 2005, J. Enterp. Inf. Manag..

[22]  Ronald E. Rice,et al.  Technology adaption: the case of a computer-supported inter-organizational virtual team 1 , 2000 .

[23]  Robert J. Vokurka,et al.  Process mapping in successful ERP implementations , 2004, Ind. Manag. Data Syst..

[24]  R. Rapoport.  Three Dilemmas in Action Research , 1970 .

[25]  Fiona Fui-Hoon Nah,et al.  Critical factors for successful implementation of enterprise systems , 2001, Bus. Process. Manag. J..

[26]  Robert T. Golembiewski,et al.  Measuring Change and Persistence in Human Affairs: Types of Change Generated by OD Designs , 1976 .

[27]  Graeme G. Shanks,et al.  A model of ERP project implementation , 2000, J. Inf. Technol..

[28]  Shan Ling Pan,et al.  Managing e-transformation in the public sector: an e-government study of the Inland Revenue Authority of Singapore (IRAS) , 2003, Eur. J. Inf. Syst..

[29]  Jannis Kallinikos,et al.  Deconstructing information packages: Organizational and behavioural implications of ERP systems , 2004, Inf. Technol. People.

[30]  Zoonky Lee,et al.  Impediments to successful ERP implementation process , 2005, Bus. Process. Manag. J..

[31]  Derrick E. D'Souza,et al.  Aligning Erp Systems with International Strategies , 2004, Inf. Syst. Manag..

[32]  J. Mata,et al.  The survival of new domestic and foreign‐owned firms , 2002 .

[33]  P. P. McDougall,et al.  New venture internationalization, strategic change, and performance: A follow-up study , 1996 .

[34]  M Bronzite.  The reorganization of the information systems of the US Naval Construction Forces: an action research project , 2000 .

[35]  Peter Booth,et al.  The impact of ERP systems on firm and business process performance , 2006, J. Enterp. Inf. Manag..

[36]  Julie M. Hite,et al.  The evolution of firm networks: from emergence to early growth of the firm , 2001 .

[37]  Louis Raymond,et al.  A profile of ERP adoption in manufacturing SMEs , 2007, J. Enterp. Inf. Manag..

[38]  Carsten Rohde,et al.  Journal of Enterprise Information Management Enterprise resource planning systems , strategic enterprise management systems and management accounting : A Danish study , 2015 .

[39]  P. Weill,et al.  IT Governance , 2017 .

[40]  Keng Siau,et al.  Enterprise integration with ERP and EAI , 2003, CACM.

[41]  T. Grandon Gill,et al.  OFFICETECH®: a new paradigm in office services? , 2001, J. Inf. Technol..

[42]  Donatella Sciuto,et al.  Factors affecting ERP system adoption: A comparative analysis between SMEs and large companies , 2005, J. Enterp. Inf. Manag..

[43]  Steve John Simon,et al.  The reorganization of the information systems of the US Naval Construction Forces: an action research project , 2000, Eur. J. Inf. Syst..

[44]  Jeanne W. Ross,et al.  The ERP Revolution: Surviving vs. Thriving , 2000, Inf. Syst. Frontiers.

[45]  G. Susman,et al.  An Assessment of the Scientific Merits of Action Research. , 1978 .

[46]  Kyoichi Kijima,et al.  Organization design initiated by information system development: a methodology and its practice in Japan , 2001 .

[47]  Lars Frank,et al.  Architecture for integration of distributed ERP systems and e-commerce systems , 2004, Ind. Manag. Data Syst..

[48]  A. Sohal,et al.  IT governance and management in large Australian organisations , 2002 .

[49]  John M. Ward,et al.  A framework for addressing the organisational issues of enterprise systems implementation , 2005, J. Strateg. Inf. Syst..

[50]  Shan Ling Pan,et al.  Enterprise Systems Use: Towards a Structurational Analysis of Enterprise Systems Induced Organizational Transformation , 2007, Commun. Assoc. Inf. Syst..

[51]  Neil A. M. Maiden,et al.  Implementing enterprise resource planning packages in different corporate and national cultures , 2000, J. Inf. Technol..

[52]  Mark Simon,et al.  Corporate versus independent new ventures: Resource, strategy, and performance differences , 1997 .

[53]  Adrien Presley,et al.  ERP investment analysis using the strategic alignment model , 2006 .

[54]  W. Dugger.  The Economic Institutions of Capitalism , 1987 .

[55]  Scott Shane,et al.  Technology Regimes and New Firm Formation , 2001, Manag. Sci..

[56]  Eric T. G. Wang,et al.  Understanding misalignment and cascading change of ERP implementation: a stage view of process analysis , 2005, Eur. J. Inf. Syst..

[57]  David Coghlan,et al.  Practitioner Research for Organizational Knowledge , 2003 .

[58]  Loraine Blaxter,et al.  How to Research , 1996 .

[59]  Shan Ling Pan,et al.  Customer-Centric IS Application Development: Lessons From a Case of Developing an Online Auction Site , 2006, Commun. Assoc. Inf. Syst..

[60]  Theo Vurdubakis,et al.  The importance of being local? Learning among Taiwan's enterprise solutions providers , 2006, J. Enterp. Inf. Manag..