CHAPTER 10 DOES INTERNET USE REALLY FACILITATE CIVIC ENGAGEMENT ? Empirical Evidence From the American National Election Studies

1 Civic engagement is known to catalyze government reform and participaI tory democracy. Informed and empowered citizens are able to facilitate good governance by making all levels of government more efficient, transparent, and accountable. Civic engagement and trust in government 1 and politics, however, have declined for the past 5 decades in the United States (Putnam, 2000; Skocpol, 2003). In modern networked societies, civic engagement may be evolving to take different forms and styles. In particular, Internet use and online engagement are expected to provide a promising avenue for revitalizing democracy in the digital era. Beginning in the mid-1990s, the Internet and World Wide Web have transformed the ways people do business. Rople can purchase products

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