Job stress and job performance among employees in Hong Kong: The role of Chinese work values and organizational commitment

This study investigates the direct and moderating effects of Chinese work values and organizational commitment on the stress–job performance relationship. Chinese work values are the work‐related Confucian values of Chinese societies, and include collectivism, hardworking, endurance, and harmonious social relationships (guanxi). A three‐component (affective, continuance, and normative) conception of commitment (Meyer & Allen, 1991) is used. A self‐administered questionnaire survey collected data from two samples of Hong Kong employees during 2001. These samples included 386 (197 males, 179 females, 10 unidentified) and 145 (51 males, 94 females) respondents. The purpose of recruiting two samples was to replicate the stress–performance relationship in a Chinese setting to enhance generalization of the results. The results consistently revealed that sources of pressure and self‐rated job performance were negatively related. Furthermore, organizational commitment and Chinese work values were positively relat...

[1]  Yitzhak Fried,et al.  The interactive effect of role conflict and role ambiguity on job performance. , 1998 .

[2]  Paul Iles,et al.  Is continuance commitment beneficial to organizations? Commitment‐performance relationship: a new look , 2000 .

[3]  S. Schwartz A Theory of Cultural Values and Some Implications for Work , 1999 .

[4]  T. Begley,et al.  Panel analysis of the moderating effects of commitment on job satisfaction, intent to quit, and health following organizational change. , 1993, The Journal of applied psychology.

[5]  Anne S. Tsui,et al.  Loyalty to supervisor vs. organizational commitment: Relationships to employee performance in China. , 2002 .

[6]  Jia Lin Xie,et al.  Karasek's Model in the People's Republic of China: Effects of Job Demands, Control, and Individual Differences , 1996 .

[7]  John P. Meyer,et al.  A three-component conceptualization of organizational commitment , 1991 .

[8]  S. West,et al.  Multiple Regression: Testing and Interpreting Interactions. , 1994 .

[9]  Kenneth S. Law,et al.  The significant role of Chinese employees’ organizational commitment: implications for managing employees in Chinese societies , 2001 .

[10]  Cary L. Cooper,et al.  A study of occupational stress, job satisfaction, and quitting intention in Hong Kong firms : the role of locus of control and organizational commitment , 1998 .

[11]  Cary L. Cooper,et al.  The validity of the occupational stress indicator , 1990 .

[12]  J. Mathieu,et al.  A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment , 1990 .

[13]  Steven E. Scullen,et al.  Understanding the latent structure of job performance ratings. , 2000, The Journal of applied psychology.

[14]  Mark John Somers,et al.  Exploring the Relationship between Commitment Profiles and Work Attitudes, Employee Withdrawal, and Job Performance , 2000 .

[15]  R. Lazarus Psychological stress in the workplace. , 1989, Journal of UOEH.

[16]  Ian Donald,et al.  Moderating the stress impact of environmental conditions : the effect of organizational commitment in Hong Kong and China , 2001 .

[17]  Mark John Somers,et al.  Organizational commitment, turnover and absenteeism: An examination of direct and interaction effects , 1995 .

[18]  Stephen Williams,et al.  Managing Workplace Stress , 1996 .

[19]  S. Kobasa,et al.  Hardiness and health: a prospective study. , 1982, Journal of personality and social psychology.

[20]  Cheryl L. Adkins,et al.  Situational constraints on the achievement – performance relationship: a service sector study , 2001 .

[21]  Y. T. Chao CULTURE AND WORK ORGANIZATION: THE CHINESE CASE * , 1990 .

[22]  S. Sauter,et al.  The changing face of work and stress. , 1995 .

[23]  M. Riketta,et al.  Attitudinal organizational commitment and job performance: a meta‐analysis , 2002 .

[24]  Harold L. Angle,et al.  Organizational Commitment and Employees' Performance Ratings: Both Type of Commitment and Type of Performance Count , 1994 .

[25]  John P. Meyer,et al.  Commitment to organizations and occupations: Extension and test of a three-component conceptualization. , 1993 .

[26]  Muhammad Jamal,et al.  Job Stress, Type-A Behavior, and Well-Being: A Cross-Cultural Examination , 1999 .

[27]  Jacob Cohen,et al.  Applied multiple regression/correlation analysis for the behavioral sciences , 1979 .

[28]  C. D. Sutton,et al.  Generational differences: revisiting generational work values for the new millennium , 2002 .

[29]  Daniel M. Eveleth,et al.  A Chinese Work-Related Value System , 2000 .

[30]  Cary L. Cooper,et al.  OCCUPATIONAL STRESS, JOB SATISFACTION AND MENTAL HEALTH AMONG EMPLOYEES OF AN ACQUIRED TV COMPANY IN HONG KONG , 1997 .

[31]  Steven L. Sauter,et al.  Organizational Risk Factors for Job Stress , 1995 .

[32]  Douglas N. Jackson,et al.  Organizational commitment and job performance: It's the nature of the commitment that counts. , 1989 .

[33]  Lyman W. Porter,et al.  Employee—Organization Linkages: An Introduction , 1982 .

[34]  S. Jackson,et al.  A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings , 1985 .

[35]  Paul E. Spector,et al.  An international study of the psychometric properties of the Hofstede Values Survey Module 1994 : a comparison of individual and country/province level results , 2001 .

[36]  R. K. Chiu,et al.  Chinese cultural collectivism and work-related stress: Implications for employment counselors. , 1995 .

[37]  Oi Ling Siu,et al.  Occupational Stressors and Well‐being among Chinese Employees: The Role of Organisational Commitment , 2002 .

[38]  Cary L. Cooper,et al.  Revisions and further developments of the Occupational Stress Indicator: LISREL results from four Dutch studies , 2000 .