Learning paths : increase profits by reducing the time it takes for employees to get up-to-speed

Contents of the CD-ROM. Foreword. Acknowledgments. Introduction. PART I: THE LEARNING PATH METHODOLOGY. Chapter 1: From Graduation Day to Independence Day. Costly Delay. Independently Productive. How People Really Learn. Learning Path Methodology. The 30/30 Plan. Summary. Chapter 2: Getting Started. Readiness Assessment. Selecting a Function. Learning Path Teams. Holding a Kickoff Meeting. Case Study: Part 1. Summary. Chapter 3: Measuring Time to Proficiency. Finding Independence Day. Ongoing Measurement. Business Results. Case Study: Part 2. Summary. Chapter 4: Mapping Learning Paths. Research. Preparation. Mapping Session. Case Study: Part 3. Summary. Chapter 5: Finding Quick Hits. Out with the Old Stuff. Tests and Milestones. Pre-Hire. Add Coaching and Mentoring. Job Aids. Implementation. Case Study: Part 4. Thirty-Day Report. Summary. Chapter 6: Accelerating Learning Paths. Applying Learning Principles. Principle #1: Managers Need to Be Trainers. Principle #2: Reserve Classroom Time for Practice and Discussion. Principle #3: All Self-Study Needs to Be Directed Self-Study. Principle #4: Teach the Whole Job, Not Parts. Principle #5: Require Mastery, Not Participation. Principle #6: Connect to Business Needs. Principle #7: Embrace Technology. Principle #8: Quantity Versus Quality. Principle #9: Use Design Templates. Principle #10: Make Content King-Write It Down. Principle #11: Use Proficiencies Versus Competencies. Principle #12: Motivation. Learning Path Evaluation Checklist. Case Study: Part 5. Summary. Chapter 7: Transition and Maintenance. Transition Planning. Phased-In Approach. Motivation and Communication Issues. Maintenance Planning. Learning Management Systems. Reporting Results. Summary. Chapter 8: Managing Learning Path Projects. Common Pitfalls. Building Support. Development Process. Organization. Planning and Tracking. Reviews. Pilot Tests. Editing and Proofing. Training for Learning Path Teams. Virtual Teams. Summary. PART II: DOING THE "RIGHT TRAINING". Chapter 9: Building Proficiency Models. Knowledge. Skills. Attitudes. Competency Models. Proficiency Models. Learning Objectives and Activities. Research Resources. Summary. Chapter 10: Developing Top Performers. Top Performers. Below Average Performers. Experienced New Hires. Ready for the Next Level. Functions with Few Employees. Manager/Leadership Paths. Turnover. Summary. Chapter 11: Connecting to Business Needs. Business Planning. Role of the Learning Function Leader. Planning Process. Proficiency Planning Process. Learning Path Planning Process. Learning Paths and ROI. Organizational Initiatives. Summary. Chapter 12: Capturing Content. Presentations. Electronic Capture. Video. Process Mapping. Summary. PART III: DOING THE "TRAINING RIGHT". Chapter 13: Selecting Training Methods. Factor 1: Effectiveness. Factor 2: Cost. Factor 3: Speed and Flexibility. Summary. Chapter 14: Establishing Managers as Coaches. Motivator. Teacher. Job Aids. Debriefing. Training Meetings. Evaluation and Feedback. Coaching the Coaches 217 Coaching Guide. Summary. Chapter 15: Building Directed Self-Study. Definition. Development Process. Instructional Design Template. Compliance and Motivation. Summary. Chapter 16: Creating the New Classroom Experience. Introductions. Team Building. Practice Activities. Real Situations. Games. Compliance. Follow-Up. Summary. A Final Note. Frequently Asked Questions. Tool Kit. Resources. Index. About the Authors. How to Use the CD-ROM. Pfeiffer Publications Guide.