The generation of public value through e-participation initiatives: A synthesis of the extant literature

[1]  Manuel Pedro Rodríguez Bolívar,et al.  Sustainable open data ecosystems in smart cities: A platform theory-based analysis of 19 European cities , 2024, Cities.

[2]  Seulki Lee-Geiller Technology married to good governance and diversity: Explaining e-participation preparedness in government , 2024, Technological Forecasting and Social Change.

[3]  M. Engen,et al.  Conflicts over public value within public service ecosystems: a strategic action field approach , 2024, Public Management Review.

[4]  Marco Bisogno,et al.  Citizens’ e-participation in the digital world: empirical insights from Europe , 2024, Public Money & Management.

[5]  E. Lisboa,et al.  How has stakeholder theory served the public administration literature? In search of the intellectual structure of the field , 2024, Public Management Review.

[6]  T. Steen,et al.  Public values? A systematic literature review into the outcomes of public service co-creation , 2023, Public Management Review.

[7]  S. B. Waldorff,et al.  Rethinking value in public management , 2023, International Journal of Management Reviews.

[8]  Seulki Lee,et al.  Why Citizens Engage in Co-Production: A Theoretical Framework and Experimental Evidence , 2023, Public Performance & Management Review.

[9]  B. Rottinghaus,et al.  Effects of online citizen participation on legitimacy beliefs in local government. Evidence from a comparative study of online participation platforms in three German municipalities , 2023, Policy & Internet.

[10]  Harri Jalonen,et al.  Public value creation mechanisms in the context of public service logic: an integrated conceptual framework , 2023, Public Management Review.

[11]  Kaylyn Jackson Schiff,et al.  Digital transparency and citizen participation: Evidence from the online crowdsourcing platform of the City of Sacramento , 2023, J. Grid Comput..

[12]  Stefan Süß,et al.  Local Government Employees’ Technology Acceptance of E-Participation: An Empirical Analysis Using Structural Equation Modeling , 2023, Administration & Society.

[13]  F. Rizzo,et al.  Strengthening e-Participation through Design Thinking. Relevance for Better Digital Public Services  , 2023, DG.O.

[14]  S. Ahangama Relating Social Media Diffusion, Education Level and Cybersecurity Protection Mechanisms to E-Participation Initiatives: Insights from a Cross-Country Analysis , 2023, Information Systems Frontiers.

[15]  G. Xin,et al.  The mixed effects of e‐participation on the dynamic of trust in government: Evidence from Cameroon , 2022, Australian Journal of Public Administration.

[16]  Zulfah Jumoke Abdulkareem,et al.  The influence of openness of public organizations and social media use on e-participation: the mediating effect of trust in e-government , 2022, International Review of Public Administration.

[17]  Nur Zuraifah Syazrah Othman,et al.  e-Participation within the Context of e-Government Initiatives: A comprehensive systematic review , 2022, Telematics and Informatics Reports.

[18]  Haijun Cao,et al.  A citizen participation model for co-creation of public value in a smart city , 2022, Journal of Urban Affairs.

[19]  Wilson Ozuem,et al.  Understanding the role of transparency, participation, and collaboration for achieving open digital government goals in Oman , 2022, Transforming Government: People, Process and Policy.

[20]  N. Ochara,et al.  Influence of digital government innovation on transformational government in resource-constrained contexts , 2022, Journal of Science and Technology Policy Management.

[21]  Mahani Hamdan,et al.  Enhancing e-government with a digital twin for innovation management , 2022, Journal of Science and Technology Policy Management.

[22]  María E. Cortés-Cediel,et al.  A Conversational Agent for Argument-driven E-participation , 2022, DG.O.

[23]  Beatriz Cuadrado-Ballesteros,et al.  Do e-government initiatives and e-participation affect the level of budget transparency? , 2022, International Public Management Journal.

[24]  Yogesh Kumar Dwivedi,et al.  Digital citizen empowerment: A systematic literature review of theories and development models , 2022, Inf. Technol. Dev..

[25]  Usman W. Chohan Public Value and Citizen-Driven Digital Innovation: A Cryptocurrency Study , 2022, International Journal of Public Administration.

[26]  Tiina Randma-Liiv Adoption is not enough: Institutionalization of e-participation initiatives , 2022, Public Policy and Administration.

[27]  S. Osborne,et al.  Value creation in the public service ecosystem: An integrative framework , 2022, Public Administration Review.

[28]  Aroon P. Manoharan,et al.  Digital Governance: An Assessment of Performance and Best Practices , 2022, Public Organization Review.

[29]  Tan Yigitcanlar,et al.  Participatory Governance of Smart Cities: Insights from e-Participation of Putrajaya and Petaling Jaya, Malaysia , 2022, Smart Cities.

[30]  A. Bouregh Analysis of the Perception of Professionals in Municipalities of Dammam Metropolitan Area Towards Introducing E-Participation in Saudi Urban Planning , 2022, International Journal of E-Planning Research.

[31]  Christopher Wilson Public engagement and AI: A values analysis of national strategies , 2021, Gov. Inf. Q..

[32]  Mete Yıldız,et al.  Conceptualizing citizen-to-citizen (C2C) interactions within the E-government domain , 2021, Gov. Inf. Q..

[33]  Ines Mergel,et al.  Co-production in digital transformation of public administration and public value creation: The case of Denmark , 2021, Gov. Inf. Q..

[34]  Mutaz M. Al-Debei,et al.  Digitally Transforming Electronic Governments into Smart Governments: SMARTGOV, an Extended Maturity Model , 2021, Information Development.

[35]  Tiina Randma-Liiv Organizing e‐participation: Challenges stemming from the multiplicity of actors , 2021, Public Administration.

[36]  Vincenzo Aquaro,et al.  Reframing E-participation for Sustainable Development , 2021, ICEGOV.

[37]  Sohail Raza Chohan,et al.  IoT as societal transformer: improving citizens' continuous usage intention in digital society through perceived public value , 2021, Libr. Hi Tech.

[38]  Isaac Kofi Mensah,et al.  The Moderating Impact of Technical Support and Internet Self-Efficacy on the Adoption of Electronic Government Services , 2021, International Journal of Public Administration.

[39]  Z. Bhatti,et al.  Future of e-government: an integrated conceptual framework , 2021 .

[40]  J. Pierson Digital platforms as entangled infrastructures: Addressing public values and trust in messaging apps , 2021, European Journal of Communication.

[41]  D. Maclean,et al.  A Systematic Literature Review of Empirical Research on the Impacts of e‐Government: A Public Value Perspective , 2021, Public Administration Review.

[42]  M. Pozzebon,et al.  Citizens influencing public policy‐making: Resourcing as source of relational power in e‐participation platforms , 2021, Inf. Syst. J..

[43]  Debashis Saha,et al.  Impact of national e-participation levels on inclusive human development and environmental performance: The mediating role of corruption control , 2021, Gov. Inf. Q..

[44]  M. de Lange,et al.  Controversing the datafied smart city: Conceptualising a ‘making-controversial’ approach to civic engagement , 2021, Big Data Soc..

[45]  Wanxia Zhao,et al.  Neighbourhood governance during the COVID-19 lockdown in Hangzhou: coproduction based on digital technologies , 2021, Public Management Review.

[46]  Shengnan Han,et al.  Implicating Human Values for designing a Digital Government Collaborative Platform for Environmental Issues: A Value Sensitive Design Approach , 2021, Sustainability.

[47]  E. Dobrolyubova Measuring Outcomes of Digital Transformation in Public Administration: Literature Review and Possible Steps Forward , 2021 .

[48]  Achmad Nizar Hidayanto,et al.  Exploring the Effects of Normative Beliefs toward Citizen Engagement on eParticipation Technologies , 2021, Inf..

[49]  Yurong Yao,et al.  E-participation decision across different channels , 2021, Inf. Technol. People.

[50]  Cheng Gong,et al.  Developing a unified definition of digital transformation , 2021, Technovation.

[51]  A. Meijer,et al.  Digital platforms for the co-creation of public value , 2021 .

[52]  D. Moher,et al.  PRISMA-S: an extension to the PRISMA statement for reporting literature searches in systematic reviews , 2021, Journal of the Medical Library Association : JMLA.

[53]  Manuel Pedro Rodríguez Bolívar,et al.  Different Levels of Smart and Sustainable Cities Construction Using e-Participation Tools in European and Central Asian Countries , 2021, Sustainability.

[54]  Naci Karkın,et al.  An analysis of the public administration curricula in Turkey: Realities, expectations, and attitudes toward novel courses , 2021, Teaching Public Administration.

[55]  Noella Edelmann,et al.  Co-Production of Digital Public Services in Austrian Public Administrations , 2021, Administrative Sciences.

[56]  Rita S. Mano,et al.  The institutionalization of ICT and civic participation: Evidence from eight European nations , 2021 .

[57]  B. Wright,et al.  Commitment to Public Values, Charismatic Leadership Attributions, and Employee Turnover in Street-Level Bureaucracies , 2021, Journal of Public Administration Research and Theory.

[58]  C. Berg,et al.  Comparative Studies in Public Administration: Intellectual Challenges and Alternative Perspectives , 2021, Public Administration Review.

[59]  Zeger van der Wal,et al.  “All still quiet on the non-Western front?” Non-Western public service motivation scholarship: 2015–2020 , 2020 .

[60]  Huanming Wang,et al.  A systematic literature review of open innovation in the public sector: comparing barriers and governance strategies of digital and non-digital open innovation , 2020, Public Management Review.

[61]  Timo Meynhardt,et al.  Measuring public value: scale development and construct validation , 2020 .

[62]  Changsoo Song,et al.  Factors explaining why some citizens engage in E-participation, while others do not , 2020, Gov. Inf. Q..

[63]  Christine Diane L. Ramos,et al.  Social media enabled e-Participation: a lexicon-based sentiment analysis using unsupervised machine learning , 2020, ICEGOV.

[64]  Seulki Lee-Geiller,et al.  Conditions influencing e-Participation: a cross-country comparative mixed methods analysis , 2020, ICEGOV.

[65]  E. Mayo-Wilson,et al.  The PRISMA 2020 statement: an updated guideline for reporting systematic reviews , 2020, BMJ.

[66]  B. Kusumasari,et al.  Public-private partnership in Western and non-Western countries: a search for relevance , 2020 .

[67]  A. Sancino,et al.  The governance games of citizens and stakeholders’ engagement: longitudinal narratives , 2020, Local Government Studies.

[68]  S. Van de Walle,et al.  The effects of new public management on the quality of public services , 2020 .

[69]  Yiwei Gong,et al.  Towards a comprehensive understanding of digital transformation in government: Analysis of flexibility and enterprise architecture , 2020, Gov. Inf. Q..

[70]  Bruno Dumas,et al.  Public displays and citizen participation: a systematic literature review and research agenda , 2020 .

[71]  Sohail Raza Chohan,et al.  Synthesizing e-government maturity model: a public value paradigm towards digital Pakistan , 2020 .

[72]  Jing Shi,et al.  Citizens’ Use of E-government and E-participation Applications and Public Values in Korea and China , 2020, DG.O.

[73]  M. Moon Fighting COVID‐19 with Agility, Transparency, and Participation: Wicked Policy Problems and New Governance Challenges , 2020, Public administration review.

[74]  Juho Hamari,et al.  Gameful civic engagement: A review of the literature on gamification of e-participation , 2020, Government Information Quarterly.

[75]  Marijn Janssen,et al.  Structural changes driven by e-petitioning technology: changing the relationship between the central government and local governments , 2020, Inf. Technol. Dev..

[76]  E. Sørensen,et al.  Strengthening Public Service Production, Administrative Problem Solving and Political Leadership through Co-creation of Innovative Public Value Outcomes? , 2020 .

[77]  M. Zancanaro,et al.  How does digital technology impact on the co-production of local services? Evidence from a childcare experience , 2020, Public Money & Management.

[78]  José Ernesto Amorós,et al.  Conducting Management Research in Latin America: Why and What’s in It for You? , 2020, Journal of Management.

[79]  Barbara Allen,et al.  Does citizen coproduction lead to better urban services in smart cities projects? An empirical study on e-participation in a mobile big data platform , 2020, Gov. Inf. Q..

[80]  Mark Anthony Camilleri,et al.  The Online Users’ Perceptions toward Electronic Government Services , 2019, J. Inf. Commun. Ethics Soc..

[81]  José Hilario Canós-Cerdá,et al.  Advances in e-Participation: A perspective of Last Years , 2019, IEEE Access.

[82]  Luning Liu,et al.  Public and private value in citizen participation in E-governance: Evidence from a government-sponsored green commuting platform , 2019, Gov. Inf. Q..

[83]  E. Sørensen,et al.  Interactive Political Leadership in Theory and Practice: How Elected Politicians May Benefit from Co-Creating Public Value Outcomes , 2019, Administrative Sciences.

[84]  E. Gilenko,et al.  Enhancing Public Value of Local Public Services through Electronic Interaction , 2019, Russian Management Journal.

[85]  Ana Cristina Bicharra Garcia,et al.  Citizens' electronic participation: a systematic review of their challenges and how to overcome them , 2019, Int. J. Web Based Communities.

[86]  E. Luciano,et al.  Key drivers for public value creation enhancing the adoption of electronic public services by citizens , 2019, International Journal of Public Sector Management.

[87]  Maarja Toots,et al.  Why E-participation systems fail: The case of Estonia's Osale.ee , 2019, Gov. Inf. Q..

[88]  Sunu Wibirama,et al.  Redesign of E-Participation using User-Centered Design Approach for Improving User Experience , 2019, 2019 International Conference on Information and Communications Technology (ICOIACT).

[89]  J. Roy Service, Openness and Engagement as Digitally-Based Enablers of Public Value? , 2019, International Journal of Public Administration in the Digital Age.

[90]  Sikke R. Jansma,et al.  Citizens' intentions to participate in governmental co-creation initiatives: Comparing three co-creation configurations , 2019, Gov. Inf. Q..

[91]  Dolores E. Luna,et al.  Public Value Creation through Digital Service Delivery from a Citizens’ Perspective , 2019, DG.O.

[92]  Malte Steinbach,et al.  The diffusion of e-participation in public administrations: A systematic literature review , 2019, J. Organ. Comput. Electron. Commer..

[93]  M. Haque Questioning cross-cultural applicability of public administration knowledge: a critical Asian perspective , 2019, Asia Pacific Journal of Public Administration.

[94]  Gregory A. Porumbescu,et al.  Can e-participation stimulate offline citizen participation: an empirical test with practical implications , 2019, Public Management Review.

[95]  Leif Sundberg Value Positions and Relationships in the Swedish Digital Government , 2019, Administrative Sciences.

[96]  Keith W. Hipel,et al.  Identifying Potential Conflict in Land-Use Planning Using a Values-Centered E-Participation Tool: A Canadian Case Study in Aggregate Mining , 2019, HICSS.

[97]  Ilse Mariën,et al.  Channel Choice Determinants of (Digital) Government Communication: A Case Study of Spatial Planning in Flanders , 2018, Media and Communication.

[98]  Daniel E. Bromberg,et al.  Harnessing the power of mobile technology to bridge the digital divide: a look at U.S. cities’ mobile government capability , 2018, Journal of Information Technology & Politics.

[99]  Lyudmila Bershadskaya,et al.  E-Participation Social Effectiveness: Case of "Our Petersburg" Portal , 2018, EGOSE.

[100]  Tomasz Janowski,et al.  Platform governance for sustainable development: Reshaping citizen-administration relationships in the digital age , 2018, Government Information Quarterly.

[101]  Lyudmila Bershadskaya,et al.  Evaluation of Government Information Systems Effectiveness: The Case of e-Participation Portals in Russia , 2018, ePart.

[102]  Manuel Pedro Rodríguez Bolívar,et al.  Fostering the Citizen Participation Models for Public Value Creation in Cooperative Environment of Smart Cities , 2018, EGOV.

[103]  J. Bryson,et al.  Why leadership of public leadership research matters: and what to do about it , 2018 .

[104]  Jungwoo Lee,et al.  Proposing a Value-Based Digital Government Model: Toward Broadening Sustainability and Public Participation , 2018, Sustainability.

[105]  Malte Steinbach,et al.  Administrators' identities and strategies in the e-participation innovation process: A qualitative analysis of institutional logics and institutional work in German municipalities , 2018, Inf. Polity.

[106]  R. A. Cropf,et al.  Towards a Working Model of e-Participation in Smart Cities: What the Research Suggests , 2018, Public Administration and Information Technology.

[107]  Sehl Mellouli,et al.  A practical framework for electronic citizens participation using a multidimensional analysis approach , 2018, Electron. Gov. an Int. J..

[108]  P. Hepburn A New Governance Model for Delivering Digital Policy Agendas , 2018, International Journal of E-Planning Research.

[109]  Jooho Lee,et al.  Citizens’ e-participation on agenda setting in local governance: Do individual social capital and e-participation management matter? , 2018 .

[110]  Ida Lindgren,et al.  Digital government transformation: a case illustrating public e-service development as part of public sector transformation , 2018, DG.O.

[111]  Dolores E. Luna,et al.  Value of inter-organizational collaboration in digital government projects , 2018, Digital Government and Public Management.

[112]  Antonio Carlos Gastaud Maçada,et al.  Digital Government for E-Government Service Quality: a Literature Review , 2018, ICEGOV.

[113]  Sven Casteleyn,et al.  E-participation adoption models research in the last 17 years: A weight and meta-analytical review , 2018, Comput. Hum. Behav..

[114]  Nicholas Faulkner,et al.  Avoiding Theoretical Stagnation: A Systematic Review and Framework for Measuring Public Value , 2018 .

[115]  Anupriya Satish Khan,et al.  Social Media Enabled E-Participation: Review and Agenda for Future Research , 2018 .

[116]  B. Wirtz,et al.  E-participation: A Strategic Framework , 2018 .

[117]  Sotiris Karetsos,et al.  Investigating the mobile side of e-participation , 2017 .

[118]  Dolores E. Luna,et al.  Understanding Public Value Creation in the Delivery of Electronic Services , 2017, EGOV.

[119]  Lyudmila Bershadskaya,et al.  E-Participation Development Factors: the Results of an Expert Survey , 2017, DG.O.

[120]  J. Ignacio Criado,et al.  Public Innovation in Digital Social Media Communities: Analysis of NovaGob Using Social Network Analysis , 2017, DG.O.

[121]  G. Cid,et al.  From Technology to Social Development: Applying a Public Value Perspective to Digital Government in Local Governments in Mexico , 2017, DG.O.

[122]  R. Krimmer,et al.  How online lurking contributes value to E-participation: A conceptual approach to evaluating the role of lurkers in e-participation , 2017, 2017 Fourth International Conference on eDemocracy & eGovernment (ICEDEG).

[123]  P. Vigneswara Ilavarasan,et al.  Determinants of e-participation in the citizens and the government initiatives: Insights from India , 2016 .

[124]  John G. Breslin,et al.  An ontology for next generation e-Participation initiatives , 2016, Gov. Inf. Q..

[125]  J. Breslin,et al.  Social Software Infrastructure for e-Participation , 2016, Government Information Quarterly.

[126]  Whasun Jho,et al.  Institutional and technological determinants of civil e-Participation: Solo or duet? , 2015, Gov. Inf. Q..

[127]  Raymond Chiong,et al.  Customer empowerment: Does it influence electronic government success? A citizen-centric perspective , 2015, Electron. Commer. Res. Appl..

[128]  Sonia Royo,et al.  “Crowdsourcing” as a tool for e-participation: two experiences regarding CO2 emissions at municipal level , 2015, Electronic Commerce Research.

[129]  Tendani Mawela,et al.  Enabling Social Sustainability of E-Participation through Mobile Technology , 2015, Inf. Technol. Dev..

[130]  Christina Demski,et al.  Creating a national citizen engagement process for energy policy , 2014, Proceedings of the National Academy of Sciences.

[131]  William H. DeLone,et al.  IT resources, organizational capabilities, and value creation in public-sector organizations: a public-value management perspective , 2014, J. Inf. Technol..

[132]  Tina Nabatchi,et al.  Putting the “Public” Back in Public Values Research: Designing Participation to Identify and Respond to Values , 2012 .

[133]  Tony Bovaird,et al.  From Engagement to Co-production: The Contribution of Users and Communities to Outcomes and Public Value , 2012 .

[134]  Åke Grönlund,et al.  eParticipation research: Systematizing the field , 2012, Gov. Inf. Q..

[135]  Øystein Sæbø,et al.  Understanding the dynamics in e-Participation initiatives: Looking through the genre and stakeholder lenses , 2011, Gov. Inf. Q..

[136]  C. Reddick Citizen interaction and e‐government: Evidence for the managerial, consultative, and participatory models , 2011 .

[137]  Gjalt de Graaf,et al.  Managing conflicting public values. Governing with integrity and effectiveness , 2010 .

[138]  Paul T. Jaeger,et al.  Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies , 2010, Gov. Inf. Q..

[139]  Ricardo S. Morse Integrative public leadership: Catalyzing collaboration to create public value , 2010 .

[140]  Robert M. O'Keefe,et al.  Expectations and outcomes in electronic identity management: the role of trust and public value , 2010, Eur. J. Inf. Syst..

[141]  P. Davis,et al.  What Do Public Values Mean for Public Action? , 2009 .

[142]  Ann Macintosh,et al.  eParticipation: The Research Gaps , 2009, ePart.

[143]  D. Moher,et al.  Preferred Reporting Items for Systematic Reviews and Meta-Analyses: The PRISMA Statement , 2009, PloS one.

[144]  Barry Bozeman,et al.  Public values theory: three big questions , 2009 .

[145]  S. Dawes The Evolution and Continuing Challenges of E-Governance , 2008 .

[146]  Michael Grimsley,et al.  Attaining social value from electronic government , 2008 .

[147]  A. Whyte,et al.  Towards an evaluation framework for eParticipation , 2008 .

[148]  Janine O’Flynn From New Public Management to Public Value: Paradigmatic Change and Managerial Implications , 2007 .

[149]  B. Bozeman,et al.  Public Values , 2007 .

[150]  G. Stoker Public Value Management , 2006 .

[151]  Stuart W. Shulman,et al.  Electronic Rulemaking , 2003 .

[152]  M. Moore,et al.  PUBLIC VALUE AS THE FOCUS OF STRATEGY , 1994 .

[153]  Rikke Magnussen,et al.  The Use of Open Government Data to Create Social Value , 2022, EGOV.

[154]  N. Rizun,et al.  Assessment of E-government inclusion policies toward seniors: A framework and case study , 2022, Telecommunications Policy.

[155]  Christof Weinhardt,et al.  Combining e-Participation with Augmented and Virtual Reality: Insights from a Design Science Research Project , 2020, ICIS.

[156]  Eva Witesman,et al.  Public Value Governance: A Framework , 2020, The Palgrave Handbook of the Public Servant.

[157]  Lauri Goldkind,et al.  Civic Technology and Data for Good , 2020, Digital Government and Achieving E-Public Participation.

[158]  Marie Anne Macadar,et al.  A critical study of electronic participation, transparency and open data in two Latin American countries , 2020, International Journal of Electronic Governance.

[159]  Mary K. Feeney,et al.  Managerial Ambivalence and Electronic Civic Engagement: The Role of Public Manager Beliefs and Perceived Needs , 2018 .

[160]  Laura Alcaide-Muñoz,et al.  Social Media and E-Participation Research: Trends, Accomplishments, Gaps, and Opportunities for Future Research , 2018 .

[161]  Rodrigo Sandoval-Almazán,et al.  Boosting E-Participation: The Use of Social Media in Municipalities in the State of Mexico , 2018 .

[162]  Erna H. J. M. Ruijer,et al.  Researching the democratic impact of open government data: A systematic literature review , 2017, Inf. Polity.

[163]  José Ramón Gil-García,et al.  Developing a Digital Government Strategy for Public Value Creation , 2017 .

[164]  Emad Abu-Shanab,et al.  An Empirical Study of E-Participation Levels in Jordan , 2016, Int. J. Inf. Syst. Soc. Chang..

[165]  Stuart W. Shulman,et al.  Democracy and the Environment on the Internet: Electronic Citizen Participation in Regulatory Rulemaking , 2006 .