Computer aided process planning (CAPP) systems have had limited success in integrating business functions and product manufacturing due to the inaccessibility and incompatibility of information residing in proprietary software. While large companies have developed or purchased complex order management and engineering applications, smaller manufacturers continue to use semi-automated and manual methods for managing information throughout the lifecycle of each new product and component. There is a need for reconfigurable and reprogrammable systems that combine advances in computer aided design (CAD/Computer Aided Manufacturing (CAM) technology and intelligent machining with product data management for documentation and cost control. The goal of this research is to demonstrate an architecture in which customer service, CAPP and a costing methodology known as activity based costing (ABC) are incorporated into a single system, thereby allowing companies to monitor and study how expenditures are incurred and which resources are being used by each job. The material presented in this paper is the result of a two year university and industry sponsored research project in which professors and students at the Costa Rica Institute of Technology developed a software application for FEMA Industrial S.A., a local machining and fabrication shop with sixty five employees and both conventional and CNC capabilities. The final results represent not only a significant contribution to local industry and to the students' education but, also to the continuing growth of CAPP. Implementing better decision making tools and standardizing transactions in digital format would reduce the workload on critical personnel and archive valuable knowledge for analyzing company methods and expertise.
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