Agent-Oriented Captology for Anthropocentric Systems

Abstract Considering that anthropo centric systems are an adequate domain for captological approaches, and that interface agents are most natural interactants for the humans involved, the paper presents a broad-spectrum generic architectural framework to support developing flexible interfaces for industrial applications, based on synergetic correlation between persuasive technologies and polymorphic agents. The design space for agent-oriented captology is defined and several of its main dimensions are elaborated upon. The main mechanisms used are dynamic priorities, "flexible cloning" and fuzzy temporal windows. Some agent-oriented test-bench applications instantiating the generic architecture, arc described briefly.

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