An Assessment to Identify Causes of ERP Implementation Failure and to Predict Its Success: A Case Study on Beximco Pharmaceuticals Limited

Evolving in early 1990s, Enterprise Resource Planning (ERP) has become a global standard for the premier business firms for maintain their operations. ERP automates and streamlines business processes, reduces the complexity of collaboration, optimizes the operations that helps to gain superior control over business. However, ERP implementation success rate is meager in the world due to its complex nature of implementation and cost. This paper shows how to access the success of ERP implementation through a case study of a leading pharmaceutical company of Bangladesh. This study identified the causes of preliminary success in pre-implementation phase and the causes of delay in the implementation phase of ERP.