How to Convince the Crowd: An Impression Management Approach

Crowdfunding allows entrepreneurs to fund their business projects by attracting crowd investors to provide relatively small financial amounts via a standardized internet-based platform. Research on this topic is still limited, especially considering determinants that actually "convince the crowd" to fund someone else's business idea. This study examines impression management strategies as drivers for crowdfunding success. Based on a sample of 264 crowdfunding campaigns from Kickstarter, we develop and test hypotheses concerning linguistic behaviors affecting the likelihood of raising funds and the number of project backers. We find that crowd investors prefer high levels of positive language patterns and moderate levels of promoting innovativeness.

[1]  D. Cumming,et al.  Signaling in Equity Crowdfunding , 2012 .

[2]  Ann Marie Ryan,et al.  The use of impression management tactics in structured interviews: a function of question type? , 2002, The Journal of applied psychology.

[3]  E. Gerber,et al.  Crowdfunding : Why People Are Motivated to Post and Fund Projects on Crowdfunding Platforms , 2011 .

[4]  J. Hemer A snapshot on crowdfunding , 2011 .

[5]  D. Schramm,et al.  Crowdfunding-Investoren: Wer investiert in Startups? , 2014 .

[6]  Ohad Barzilay,et al.  Playing Both Sides of the Market: Success and Reciprocity on Crowdfunding Platforms , 2015, ICIS.

[7]  E. Henry Are Investors Influenced By How Earnings Press Releases Are Written? , 2006 .

[8]  Blakley C. Davis,et al.  Crowdfunding in a Prosocial Microlending Environment: Examining the Role of Intrinsic versus Extrinsic Cues , 2015 .

[9]  M. M. Hart,et al.  Patterns of venture capital funding: Is gender a factor? , 2001 .

[10]  R. Taffler,et al.  The chairman’s statement ‐ A content analysis of discretionary narrative disclosures , 2000 .

[11]  Derek R. Avery,et al.  TARGET PRACTICE: AN ORGANIZATIONAL IMPRESSION MANAGEMENT APPROACH TO ATTRACTING MINORITY AND FEMALE JOB APPLICANTS , 2006 .

[12]  Jeffrey Sohl,et al.  Angels and non-angels: Are there differences? , 1994 .

[13]  W. Gardner,et al.  The Impression Management Strategies Associated with Transformational Leadership at the World-Class Level , 1998 .

[14]  Suzanne M. Carter The Interaction of Top Management Group, Stakeholder, and Situational Factors on Certain Corporate Reputation Management Activities , 2006 .

[15]  Scott Highhouse,et al.  An Organizational Impression Management Perspective on the Formation of Corporate Reputations , 2009 .

[16]  Eva Lutz,et al.  Bridging the gender funding gap: do female entrepreneurs have equal access to venture capital? , 2016 .

[17]  Joseph G. P. Paolillo,et al.  A Taxonomy of Organizational Impression Management Tactics , 1999 .

[18]  Timothy A. Judge,et al.  Political Influence Behavior and Career Success , 1992 .

[19]  N. Carter,et al.  Women entrepreneurs who break through to equity financing: The influence of human, social and financial capital , 2003 .

[20]  C. Stevens,et al.  Making the right impression: A field study of applicant impression management during job interviews. , 1995 .

[21]  E. Henry Market Reaction to Verbal Components of Earnings Press Releases: Event Study Using a Predictive Algorithm , 2006 .

[22]  M. Colombo,et al.  Internal Social Capital and the Attraction of Early Contributions in Crowdfunding , 2015 .

[23]  Clemens Bechter,et al.  From Wisdom to Wisdom of the Crowd and Crowdfunding , 2011 .

[24]  Ethan Mollick The Dynamics of Crowdfunding: An Exploratory Study , 2014 .

[25]  Barbara Bigelow,et al.  Presenting Structural Innovation in an Institutional Environment: Hospitals' Use of Impression Management , 2000 .

[26]  Ian C. MacMillan,et al.  Criteria Used by Venture Capitalists to Evaluate New Venture Proposals , 1985 .

[27]  M. Bolino,et al.  Counternormative impression management, likeability, and performance ratings: the use of intimidation in an organizational setting , 2003 .

[28]  Michael D. Michalisin Validity of annual report assertions about innovativeness: an empirical investigation , 2001 .

[29]  Vance H. Fried,et al.  Venture Capital Research: Past, Present and Future , 1988 .

[30]  Ezra W. Zuckerman,et al.  The Categorical Imperative: Securities Analysts and the Illegitimacy Discount , 1999, American Journal of Sociology.

[31]  Philip E. Auerswald,et al.  Between Invention and Innovation An Analysis of Funding for Early-Stage Technology Development , 2002 .

[32]  Joern H. Block,et al.  Investor communication in equity-based crowdfunding: a qualitative-empirical study , 2015 .

[33]  K. M. Kacmar,et al.  A Cybernetic Model of Impression Management Processes in Organizations , 1997 .

[34]  M. Bolino,et al.  Achieving desired images while avoiding undesired images: exploring the role of self-monitoring in impression management. , 2001, The Journal of applied psychology.

[35]  C. Mason,et al.  What do Investors Look for in a Business Plan? , 2004 .

[36]  Wai-Tat Fu,et al.  Show me the money!: an analysis of project updates during crowdfunding campaigns , 2014, CHI.

[37]  B. Bayus,et al.  Crowdfunding Creative Ideas: The Dynamics of Project Backers in Kickstarter , 2015 .

[38]  R. Cialdini,et al.  Self-presentational responses to success in the organization: The costs and benefits of modesty. , 1996 .

[39]  M. Bolino,et al.  Measuring Impression Management in Organizations: A Scale Development Based on the Jones and Pittman Taxonomy , 1999 .

[40]  Elizabeth J. Rozell,et al.  The Effects Of Leader Impression Management On Group Perceptions Of Cohesion, Consensus, And Communication , 2003 .

[41]  Eric Gilbert,et al.  The language that gets people to give: phrases that predict success on kickstarter , 2014, CSCW.

[42]  Gerald R. Ferris,et al.  Differential Effectiveness of Applicant Impression Management Tactics on Employment Interview Decisions1 , 1992 .

[43]  Armin Schwienbacher,et al.  Crowdfunding of Small Entrepreneurial Ventures , 2010 .

[44]  Annaleena Parhankangas,et al.  How entrepreneurs seduce business angels: : An impression management approach , 2014 .

[45]  K. M. Kacmar,et al.  A Multi-Level Review of Impression Management Motives and Behaviors , 2008 .