HOT and Flaming Spirals: Learning and Empathic Interfaces in Discussion Forum Text-based Dialogues

The paper describes a case study devised to create frameworks for effective Computer Mediated Communication within the context of resource-based learning in higher education. It investigates the hypothesis that effective use of online discussion forums can complement face to face learning and teaching by engaging the students in discussion-based collaborative activities. Additionally, it explores the relationship between higher order thinking and adherence to a set of communication principles in discussion forum text-based data. The claim is that the effectiveness of such learning environments is enhanced when supported by interfaces which equally emphasise the cognitive and the affective aspects of learning.

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