Air-conditioner control method and device and air conditioner

The embodiment of the invention relates to the technical field of air conditioning control, and particularly discloses an air-conditioner control method and device and an air conditioner. The air-conditioner control method comprises the steps of receiving voice information input by a user, extracting timbre information in the voice information, determining a control privilege of the user according to the timbre information and controlling the air conditioner according to the control privilege. In this way, according to the air-conditioner control method and device and the air conditioner, the control privilege of the user can be identified conveniently and rapidly in time, and therefore the air conditioner can be controlled according to the control privilege.