Using balanced scorecard (BSC) approach to measure performance of the partnering projects

Partnering has been advocated as one of the plausible solutions for improving project performance. Notwithstanding a number of studies about partnering had been undertaken, few of them were contributing to the measure the performance of partnering projects in a holistic manner. This study seeks to investigate the use of Balanced Scorecard (BSC) approach to measure the partnering project performance in a holistic manner. Through an extensive literature review, 36 strategic objectives were identified as the metrics for measuring the partnering project performance. In accordance with their nature, these are further classified into four different perspectives namely: Benefits, Attitudes of project stakeholders, Attitudes enhancement process and Strategic learning & growth. The results of the questionnaire survey generally support the importance to measure the partnering project performance by these perspectives.

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