Multilingual News–An Investigation of Consumption, Querying, and Search Result Selection Behaviors

ABSTRACT With the global expansion of the Internet and the World Wide Web, users are becoming increasingly diverse, particularly in terms of languages. In fact, there are now many users online who are polyglots, i.e. users who are proficient in more than one language. However, even such multilingual users often continue to suffer from unbalanced and fragmented news information, as traditional news access systems seldom allow users to simultaneously search for and/or compare news in different languages, even though prior research results have shown that multilingual users make significant use of each of their languages when generally searching for information online. The research presented in this paper provides the first investigation of multilingual news consumption, as well as a detailed analysis of multilingual querying and search result selection behaviors. In particular, through a set of 2 phases of crowdsourced user studies, this paper presents the first human-centered studies in multilingual news access, aiming to drive the development of personalized multilingual news access systems that better support each individual user.

[1]  Hsin-Hsi Chen,et al.  A Muitilingual News Summarizer , 2000, COLING.

[2]  Rining Wei,et al.  The statistics of English in China , 2012, English Today.

[3]  Daniela Petrelli,et al.  Which user interaction for cross-language information retrieval? Design issues and reflections , 2006, J. Assoc. Inf. Sci. Technol..

[4]  S. Hudson,et al.  CHI '08 Extended Abstracts on Human Factors in Computing Systems , 2009, CHI 2009.

[5]  Judith L. Klavans,et al.  Columbia Newsblaster: Multilingual News Summarization on the Web , 2004, NAACL.

[6]  Paul D. Clough,et al.  Investigating Language Skills and Field of Knowledge on Multilingual Information Access in Digital Libraries , 2010, Int. J. Digit. Libr. Syst..

[7]  Anita Komlodi,et al.  Online search in english as a non‐native language , 2015, ASIST.

[8]  Vincent P. Wade,et al.  Towards Personalized Multilingual Information Access - Exploring the Browsing and Search Behavior of Multilingual Users , 2014, UMAP.

[9]  Maarten de Rijke,et al.  Aggregated search interface preferences in multi-session search tasks , 2013, SIGIR.

[10]  Ralf Steinberger,et al.  Observing Trends in Automated Multilingual Media Analysis , 2016, ArXiv.

[11]  Robert Villa,et al.  Factors affecting click-through behavior in aggregated search interfaces , 2010, CIKM.

[12]  Gang Wang,et al.  Internet searching and browsing in a multilingual world: An experiment on the Chinese Business Intelligence Portal (CBizPort) , 2004, J. Assoc. Inf. Sci. Technol..

[13]  Anne Aula,et al.  Multilingual search strategies , 2009, CHI Extended Abstracts.

[14]  Erik Van der Goot,et al.  Near real time information mining in multilingual news , 2009, WWW '09.

[15]  Ben Steichen,et al.  A Comparative User Study of Interactive Multilingual Search Interfaces , 2018, CHIIR.

[16]  Tanev Hristo,et al.  Extracting and Learning Social Networks out of Multilingual News , 2008 .

[17]  Jennifer Marlow,et al.  Exploring the Effects of Language Skills on Multilingual Web Search , 2008, ECIR.

[18]  F. Grosjean Bilingual: Life and Reality , 2010 .

[19]  Luanne Freund,et al.  Supporting the Modern Polyglot: A Comparison of Multilingual Search Interfaces , 2015, CHI.

[20]  Anita Komlodi,et al.  TranSearch: A Multilingual Search User Interface Accommodating User Interaction and Preference , 2017, CHI Extended Abstracts.

[21]  Ben Steichen,et al.  Multilingual Search User Behaviors -- Exploring Multilingual Querying and Result Selection Through Crowdsourcing , 2017, UMAP.

[22]  Y. Lacasse,et al.  From the authors , 2005, European Respiratory Journal.

[23]  Scott A. Hale,et al.  Foreign-language Reviews: Help or Hindrance? , 2017, CHI.

[24]  Xiaojun Wan,et al.  Summarizing the differences in multilingual news , 2011, SIGIR.