Human resource management and performance: still searching for some answers

Over the past 20 years, there has been a considerable expansion in theory and research about human resource management and performance. This paper reviews progress by identifying a series of phases in the development of relevant theory and research. It then sets out a number of challenges for the future on issues of theory, management processes and research methodology. The main conclusion from the review is that after over two decades of extensive research, we are still unable to answer core questions about the relationship between human resource management and performance. This is largely attributed to the limited amount of research that is longitudinal and has been able to address the linkages between HRM and performance and to study the management of HR implementation.

[1]  Paul Jansen,et al.  The influence of age on the associations between HR practices and both affective commitment and job satisfaction: A meta‐analysis , 2010 .

[2]  Eean R. Crawford,et al.  JOB ENGAGEMENT: ANTECEDENTS AND EFFECTS ON JOB PERFORMANCE , 2010 .

[3]  Anna Christina Bos-Nehles,et al.  The line makes the difference: line managers as effective HRM partners , 2010 .

[4]  T. Bartram,et al.  Singing the same song: translating HRM messages across management hierarchies in Australian hospitals , 2010 .

[5]  S. Hewlett,et al.  How Gen Y and Boomers will reshape your agenda. , 2009, Harvard business review.

[6]  David P. Lepak,et al.  Do they see eye to eye? Management and employee perspectives of high-performance work systems and influence processes on service quality. , 2009, The Journal of applied psychology.

[7]  J. Paauwe HRM and Performance: Achievements, Methodological Issues and Prospects , 2009 .

[8]  Chris W. Clegg,et al.  THE IMPACT OF HUMAN RESOURCE AND OPERATIONAL MANAGEMENT PRACTICES ON COMPANY PRODUCTIVITY: A LONGITUDINAL STUDY , 2008 .

[9]  David P. Lepak,et al.  EMPLOYEE ATTRIBUTIONS OF THE “WHY” OF HR PRACTICES: THEIR EFFECTS ON EMPLOYEE ATTITUDES AND BEHAVIORS, AND CUSTOMER SATISFACTION , 2008 .

[10]  Sue Hutchinson,et al.  Front‐line managers as agents in the HRM‐performance causal chain: theory, analysis and evidence , 2007 .

[11]  Anthony Hesketh,et al.  Beyond Measuring the Human Resources Management-Organizational Performance Link: Applying Critical Realist Meta-Theory , 2006 .

[12]  James G. Combs,et al.  HOW MUCH DO HIGH-PERFORMANCE WORK PRACTICES MATTER? A META-ANALYSIS OF THEIR EFFECTS ON ORGANIZATIONAL PERFORMANCE , 2006 .

[13]  Xiaoyun Wang,et al.  ‘Intended’ and ‘implemented’ HRM: the missing linchpin in strategic human resource management research , 2006 .

[14]  Patrick M. Wright,et al.  Strategic HRM and Organizational Behavior: Integrating Multiple Levels of Analysis , 2006 .

[15]  Julia Balogun,et al.  From Intended Strategies to Unintended Outcomes: The Impact of Change Recipient Sensemaking , 2005 .

[16]  G. Dietz,et al.  Commonalities and contradictions in HRM and performance research , 2005 .

[17]  Timothy M. Gardner,et al.  THE RELATIONSHIP BETWEEN HR PRACTICES AND FIRM PERFORMANCE: EXAMINING CAUSAL ORDER , 2005 .

[18]  Toby D. Wall,et al.  The romance of human resource management and business performance, and the case for big science , 2005 .

[19]  J. Godard A Critical Assessment of the High-Performance Paradigm , 2004 .

[20]  D. Bowen,et al.  Understanding HRM–Firm Performance Linkages: The Role of the “Strength” of the HRM System , 2004 .

[21]  Lorenzo Cappellari,et al.  Does Union Membership Really Reduce Job Satisfaction? , 2004 .

[22]  B. Schneider,et al.  Which comes first: employee attitudes or organizational financial and market performance? , 2003, The Journal of applied psychology.

[23]  Neil Conway,et al.  Human Resource Management and Corporate Performance in the UK , 2003 .

[24]  David P. Lepak,et al.  Examining the Human Resource Architecture: The Relationships Among Human Capital, Employment, and Human Resource Configurations , 2002 .

[25]  C. D. Sutton,et al.  Generational differences: revisiting generational work values for the new millennium , 2002 .

[26]  P. Wright,et al.  Desegregating HRM: A Review and Synthesis of Micro and Macro Human Resource Management Research , 2002 .

[27]  Patrick M. Wright,et al.  Measurement error in research on human resources and firm performance: How much error is there and how does it influence effect size estimates? , 2000 .

[28]  Dora Scholarios,et al.  Employees and High-PerformanceWork Systems:Testinginside the Black Box , 2000 .

[29]  David P. Lepak,et al.  The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development , 1999 .

[30]  T. Keenoy HRMism and the Languages of Re-presentation , 1997 .

[31]  D. Guest Human resource management and performance: a review and research agenda , 1997 .

[32]  Mark A. Huselid,et al.  HR as a Source of Shareholder Value: Research and Recommendations , 1997 .

[33]  D. Guest,et al.  National Ownership and Hr Practices In Uk Greenfield Sites , 1996 .

[34]  B. Gerhart,et al.  The Impact of Human Resource Management on Organizational Performance: Progress and Prospects , 1996 .

[35]  John E. Delery,et al.  Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions , 1996 .

[36]  Casey Ichniowski,et al.  The Effects of Human Resource Management Practices on Productivity , 1995 .

[37]  L. Dyer,et al.  Human resource strategies and firm performance: what do we know and where do we need to go? , 1995 .

[38]  Mark A. Huselid The Impact of Human Resource Management Practices on Turnover, Productivity, and Corporate Financial Performance , 1995 .

[39]  John Paul Macduffie Human Resource Bundles and Manufacturing Performance: Organizational Logic and Flexible Production Systems in the World Auto Industry , 1995 .

[40]  Jeffrey B. Arthur,et al.  Effects of human resource systems on manufacturing performance and turnover , 1994 .

[41]  Abagail McWilliams,et al.  Human resources and sustained competitive advantage: a resource-based perspective , 1994 .

[42]  J. Barney Firm Resources and Sustained Competitive Advantage , 1991 .

[43]  D. Guest HUMAN RESOURCE MANAGEMENT AND INDUSTRIAL RELATIONS[1] , 1987 .

[44]  S. Jackson,et al.  Linking Competitive Strategies with Human Resource Management Practices , 1987 .

[45]  R. E. Miles,et al.  Designing strategic human resources systems , 1984 .