Exploring the pursuit of sustainability in reverse supply chains for electronics

Abstract This study examines reverse supply chains in the electronics industry. The analysis characterizes the flow of resources among firms in a reverse supply chain in the Norwegian electronics industry. The study subsequently examines influences of governance mechanisms and culture on the social, ecological, and economic performance in the supply chain. Based on principal-agency theory, the authors implicate collaboration, monitoring, and specific assets as determinants of the interfirm culture operating in the reverse supply chain. The interfirm culture and collaboration serve as antecedents to triple bottom line performance. Data collected with Norwegian electronics collectors indicate that collaboration and interfirm culture influence ecological, economic, and relational components of sustainable performance.

[1]  R. Mcafee,et al.  THE EFFECTS OF CULTURE AND HUMAN RESOURCE MANAGEMENT POLICIES ON SUPPLY CHAIN MANAGEMENT STRATEGY , 2002 .

[2]  P. Jonsson,et al.  Achieving High Satisfaction in Supplier-Dealer Relationships , 2003 .

[3]  Jan B. Heide,et al.  Transaction Cost Analysis: Past, Present, and Future Applications , 1997 .

[4]  Barton A. Weitz,et al.  Salesforce Compensation: An Empirical Investigation of Factors Related to Use of Salary versus Incentive Compensation , 1989 .

[5]  Robert D. Klassen,et al.  Environmental Management in Operations: The Selection of Environmental Technologies* , 1999 .

[6]  J.R. Gregory,et al.  A Comparison of North American Electronics Recycling Systems , 2007, Proceedings of the 2007 IEEE International Symposium on Electronics and the Environment.

[7]  Robert E. Spekman,et al.  Characteristics of partnership success: Partnership attributes, communication behavior, and conflict resolution techniques , 1994 .

[8]  Gilbert A. Churchill A Paradigm for Developing Better Measures of Marketing Constructs , 1979 .

[9]  John Whalen,et al.  The collaboration imperative. , 2014, Harvard business review.

[10]  Marko Sarstedt,et al.  PLS-SEM: Indeed a Silver Bullet , 2011 .

[11]  Jesús J. Cambra‐Fierro,et al.  Creating satisfaction in the demand‐supply chain: the buyers' perspective , 2008 .

[12]  Johan Östlin,et al.  Importance of closed-loop supply chain relationships for product remanufacturing , 2008 .

[13]  J. Bennett,et al.  Influences of transaction costs in environmental policy , 2010 .

[14]  V. Daniel R. Guide,et al.  OR FORUM - The Evolution of Closed-Loop Supply Chain Research , 2009, Oper. Res..

[15]  Joseph P. Cannon,et al.  Governance of International Business Relationships: A Cross-Cultural Study on Alternative Governance Modes , 2009 .

[16]  Priscilla R. Manatsa,et al.  Information Sharing in a Supply Chain: Using Agency Theory to Guide the Design of Incentives , 2008 .

[17]  Richard Florida,et al.  Lean and Green: The Move to Environmentally Conscious Manufacturing , 1996 .

[18]  T. Stank,et al.  TEN-MEGA TRENDS THAT WILL REVOLUTIONIZE SUPPLY CHAIN LOGISTICS , 2000 .

[19]  C. Samuel Craig,et al.  Collaborative and Iterative Translation: An Alternative Approach to Back Translation , 2007 .

[20]  Robert W. Ruekert,et al.  Reliability and Validity of Alternative Measures of Channel Member Satisfaction , 1984 .

[21]  Sandy D. Jap,et al.  Control Mechanisms and the Relationship Life Cycle: Implications for Safeguarding Specific Investments and Developing Commitment , 2000 .

[22]  Jan B. Heide Plural Governance in Industrial Purchasing , 2003 .

[23]  Scott J. Grawe,et al.  The past and future of supply chain collaboration: a literature synthesis and call for research , 2017 .

[24]  G. S. Saffold Culture Traits, Strength, and Organizational Performance: Moving Beyond “Strong” Culture , 1988 .

[25]  A. Vatn,et al.  Why do transaction costs of agricultural policies vary , 2007 .

[26]  D. Macbeth,et al.  Implementing Collaboration Between Organizations: An Empirical Study Of Supply Chain Partnering , 2000 .

[27]  R. Rajala,et al.  From the profit of one toward benefitting many – Crafting a vision of shared value creation , 2017 .

[28]  Gayle C. Avery,et al.  Vision effects in customer and staff satisfaction: an empirical investigation , 2007 .

[29]  Martin Wetzels,et al.  Hierarchical latent variable models in PLS-SEM: guidelines for using reflective-formative type models , 2012 .

[30]  James C. Anderson,et al.  An approach for confirmatory measurement and structural equation modeling of organizational properties , 1987 .

[31]  M. Toffel Strategic Management of Product Recovery , 2004 .

[32]  Ik-Whan G. Kwon,et al.  Do the magnitude and asymmetry of specific asset investments matter in the supplier–buyer relationship? , 2010 .

[33]  R. Klassen,et al.  EXTENDING GREEN PRACTICES ACROSS THE SUPPLY CHAIN: THE IMPACT OF UPSTREAM AND DOWNSTREAM INTEGRATION , 2006 .

[34]  Carol J. Johnson,et al.  A Contingency Model of Supplier-Reseller Satisfaction Perceptions in Distribution Channels , 2001 .

[35]  A Contingency Model of Supplier-Reseller Satisfaction Perceptions in Distribution Channels , 2001 .

[36]  B. Klein Transaction Cost Determinants of "Unfair" Contractual Arrangements , 1980 .

[37]  J. Quariguasi Frota Neto,et al.  From closed-loop to sustainable supply chains: the WEEE case , 2007 .

[38]  Inge Geyskens,et al.  Economic and social satisfaction: measurement and relevance to marketing channel relationships , 2000 .

[39]  Mrinal G Ghosh,et al.  Governance Value Analysis and Marketing Strategy , 1999 .

[40]  Angappa Gunasekaran,et al.  Explaining the Impact of Reconfigurable Manufacturing Systems on Environmental Performance: the role of top management and organizational culture , 2017 .

[41]  Contracting the selling function : the salesperson as outside agent or employee , 1982 .

[42]  Scott B. MacKenzie,et al.  Common method biases in behavioral research: a critical review of the literature and recommended remedies. , 2003, The Journal of applied psychology.

[43]  Dayna Simpson,et al.  Use of supply relationships to recycle secondary materials , 2010 .

[44]  P. Daugherty,et al.  SUPPLY CHAIN COLLABORATION AND LOGISTICAL SERVICE PERFORMANCE , 2001 .

[45]  David A. Griffith,et al.  The performance implications of strategic fit of relational norm governance strategies in global supply chain relationships , 2005 .

[46]  J. Scott Armstrong,et al.  Estimating nonresponse bias in mail surveys. , 1977 .

[47]  Donald R. Cooper,et al.  Business Research Methods , 1980 .

[48]  D. Larcker,et al.  The Performance Effects of Process Management Techniques , 1997 .

[49]  G. Hult,et al.  Bridging organization theory and supply chain management: The case of best value supply chains , 2007 .

[50]  Jan B. Heide Interorganizational Governance in Marketing Channels , 1994 .

[51]  M. Porter,et al.  Creating Shared Value , 2019 .

[52]  María A. Franco Circular economy at the micro level: A dynamic view of incumbents’ struggles and challenges in the textile industry , 2017 .

[53]  Matt Eyring,et al.  Nuevos modelos de negocios en los mercados emergentes , 2011 .

[54]  Daniel C. Bello,et al.  The Effect of Output Controls, Process Controls, and Flexibility on Export Channel Performance , 1997 .

[55]  W. D. Perreault,et al.  Reliability of Nominal Data Based on Qualitative Judgments , 1989 .

[56]  Rupert J. Baumgartner,et al.  Analyzing zero emission strategies regarding impact on organizational culture and contribution to sustainable development , 2007 .

[57]  Edgar H. Schein,et al.  Coming to a new awareness of organizational culture , 1984 .

[58]  Jan B. Heide,et al.  Specific Investments in Marketing Relationships: Expropriation and Bonding Effects , 2003 .

[59]  J. Linton,et al.  Sustainable supply chains: An introduction , 2007 .

[60]  Marko Sarstedt,et al.  Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research , 2014 .

[61]  Jinhui Li,et al.  Regional or global WEEE recycling. Where to go? , 2013, Waste management.

[62]  W. C. Benton,et al.  Supply-Chain Management for Recoverable Manufacturing Systems , 2000, Interfaces.

[63]  J. Steenkamp,et al.  A Meta-Analysis of Satisfaction in Marketing Channel Relationships , 1999 .

[64]  Jeffrey L. Bradach,et al.  Price, Authority, and Trust: From Ideal Types to Plural Forms , 1989 .

[65]  K. Eisenhardt Agency Theory: An Assessment and Review , 1989 .

[66]  Pierpaolo Pontrandolfo,et al.  CSR codes and the principal-agent problem in supply chains: four case studies , 2011 .

[67]  Paul Shrivastava,et al.  Environmental technologies and competitive advantage , 1995 .

[68]  H. Yen,et al.  Determinants of supplier‐retailer collaboration: evidence from an international study , 2006 .

[69]  Stephan Vachon,et al.  A resource-based view of green supply management , 2011 .

[70]  Kaisa Manninen,et al.  Do circular economy business models capture intended environmental value propositions , 2018 .

[71]  Mark S. Daskin,et al.  Carbon Footprint and the Management of Supply Chains: Insights From Simple Models , 2013, IEEE Transactions on Automation Science and Engineering.

[72]  O. Williamson OUTSOURCING: TRANSACTION COST ECONOMICS AND SUPPLY CHAIN MANAGEMENT† , 2008 .

[73]  C. Fornell,et al.  Evaluating structural equation models with unobservable variables and measurement error. , 1981 .

[74]  Edward D. Reiskin,et al.  Servicizing the Chemical Supply Chain , 1999 .

[75]  Ludovica Principato,et al.  From the table to waste: An exploratory study on behaviour towards food waste of Spanish and Italian youths , 2016 .

[76]  C. Carter,et al.  REVERSE LOGISTICS: A REVIEW OF THE LITERATURE AND FRAMEWORK FOR FUTURE INVESTIGATION , 1998 .

[77]  Terry P. Harrison,et al.  Special Section: Closed-Loop Supply Chains: Practice and Potential: The Challenge of Closed-Loop Supply Chains , 2003, Interfaces.

[78]  Patricia J. Daugherty,et al.  Review of logistics and supply chain relationship literature and suggested research agenda , 2011 .

[79]  D. Rogers,et al.  A framework of sustainable supply chain management: moving toward new theory , 2008 .

[80]  T. Simatupang,et al.  THE COLLABORATIVE SUPPLY CHAIN. , 2002 .

[81]  R. Klassen,et al.  Environmental management and manufacturing performance: The role of collaboration in the supply chain , 2008 .

[82]  Jan B. Heide,et al.  Interfirm Monitoring, Social Contracts, and Relationship Outcomes , 2007 .

[83]  G. John,et al.  The Reliability and Validity of Key Informant Data from Dyadic Relationships in Marketing Channels , 1982 .

[84]  E. Penrose,et al.  The theory of the growth of the firm twenty-five years after , 1960 .

[85]  Izak Benbasat,et al.  Factors That Influence the Social Dimension of Alignment Between Business and Information Technology Objectives , 2000, MIS Q..

[86]  P. Pontrandolfo,et al.  Investigating corporate social responsibility in supply chains: a SME perspective , 2008 .

[87]  Debadyuti Das,et al.  Development and validation of a scale for measuring Sustainable Supply Chain Management practices and performance , 2017 .

[88]  Mette Andersen,et al.  Corporate social responsibility in global supply chains , 2009 .

[89]  Jeffrey H. Dyer,et al.  The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage , 1998 .

[90]  R. Handfield,et al.  Integrating Environmental Management and Supply Chain Strategies , 2005 .

[91]  Inertia and the strategic use of politics and power: a case study in the automotive industry , 1998 .

[92]  Rachel Duffy,et al.  The Impact of Supply Chain Partnerships on Supplier Performance , 2004 .

[93]  M. Bergen,et al.  Agency Relationships in Marketing: A Review of the Implications and Applications of Agency and Related Theories , 1992 .

[94]  Stephan M. Wagner,et al.  Buyer-Supplier Collaboration in Product Development Projects , 2005 .

[95]  Stephan Vachon,et al.  COLLABORATION AND EVALUATION IN THE SUPPLY CHAIN: THE IMPACT ON PLANT‐LEVEL ENVIRONMENTAL INVESTMENT , 2003 .

[96]  Ki-Hoon Lee,et al.  Integrating carbon footprint into supply chain management: the case of Hyundai Motor Company (HMC) in the automobile industry , 2011 .

[97]  C. Zanasi,et al.  Sustainable Food Supply Chains: The Role of Collaboration and Sustainable Relationships , 2013 .

[98]  Brian R. Chabowski,et al.  The structure of sustainability research in marketing, 1958–2008: a basis for future research opportunities , 2011 .

[99]  C. Mark-Herbert,et al.  Corporate motives for multi-stakeholder collaboration– corporate social responsibility in the electronics supply chains , 2016 .

[100]  Joseph T. Mahoney,et al.  Advancing the Human Capital Perspective on Value Creation by Joining Capabilities and Governance Approaches , 2015 .

[101]  G. Zsidisin,et al.  An Agency Theory Investigation of Supply Risk M anagement , 2003 .

[102]  M. Hauschild,et al.  Supply chain collaboration in industrial symbiosis networks , 2018 .

[103]  Balakrishnan Ramesh Babu,et al.  Electrical and electronic waste: a global environmental problem , 2007 .