Motivations for cell phone use by older Americans

Despite various limitations and challenges, older Americans increasingly use cellular phones. This exploratory study examined the positive reasons why community-dwelling older adults who lived in Midwestern towns located in the United States used mobile phones. Common responses generated from interviewing 18 senior cell phone users were placed on an original survey instrument given to 100 cell phone users, ages 57-97. Results showed that young old and old old users differed in terms of how and why they used their cell phones. An exploratory factor analysis identified two underlying and correlated factors measuring why older adults used cell phones: usefulness and security. Significant predictors of the level of importance assigned to a cell phone included education, the ability to drive, usefulness, security, and frequently traveling short and long distances.

[1]  Sri Hastuti Kurniawan,et al.  Older people and mobile phones: A multi-method investigation , 2008, Int. J. Hum. Comput. Stud..

[2]  Geri Adler,et al.  Older Adults' Perspectives on Driving Cessation , 2006 .

[3]  A. Strauss,et al.  Basics of Qualitative Research , 1992 .

[4]  Fred D. Davis,et al.  User Acceptance of Computer Technology: A Comparison of Two Theoretical Models , 1989 .

[5]  Mira Ahn,et al.  Understanding Older Adults' Attitudes and Adoption of Residential Technologies , 2008 .

[6]  Peter A. Todd,et al.  Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication , 1992, MIS Q..

[7]  N. Steverink,et al.  The personal experience of aging, individual resources, and subjective well-being. , 2001, The journals of gerontology. Series B, Psychological sciences and social sciences.

[8]  Donna Weaver McCloskey,et al.  The Importance of Ease of Use, Usefulness, and Trust to Online Consumers: An Examination of the Technology Acceptance Model with Older Customers , 2006, J. Organ. End User Comput..

[9]  S. Czaja,et al.  Age differences in attitudes toward computers. , 1998, The journals of gerontology. Series B, Psychological sciences and social sciences.

[10]  Neil Charness,et al.  The Model Human Processor and the older adult: parameter estimation and validation within a mobile phone task. , 2007, Journal of experimental psychology. Applied.

[11]  Andrew Sears,et al.  Capturing the effects of context on human performance in mobile computing systems , 2007, Personal and Ubiquitous Computing.

[12]  E. Hildebrand Dimensions in elderly travel behaviour: A simplified activity-based model using lifestyle clusters , 2003 .

[13]  M. Mikkonen,et al.  User and Concept Studies as Tools in Developing Mobile Communication Services for the Elderly , 2002, Personal and Ubiquitous Computing.

[14]  Arthur D. Fisk,et al.  A Survey of Automatic Teller Machine Usage across the Adult Life Span , 1996, Hum. Factors.

[15]  Nick Hine,et al.  Function standards for interfacing mobiles with assistive devices , 2008 .

[16]  Albert H. Segars,et al.  Re-examining perceived ease of use and usefulness , 1993 .

[17]  Stephanie J. Fonda,et al.  Changes in driving patterns and worsening depressive symptoms among older adults. , 2001, The journals of gerontology. Series B, Psychological sciences and social sciences.

[18]  Mônica Sanches Yassuda,et al.  DRIVING CESSATION: THE PERSPECTIVE OF SENIOR DRIVERS , 1997 .

[19]  Paul Levinson,et al.  Cellphone : The Story of the World's Most Mobile Medium and How It Has Transformed Everything! , 2004 .

[20]  Mary Zajicek,et al.  Interface design for older adults , 2001, WUAUC'01.

[21]  Timothy Paul Cronan,et al.  On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales , 1993 .

[22]  Duane T. Wegener,et al.  Evaluating the use of exploratory factor analysis in psychological research. , 1999 .

[23]  Kieran Mathieson,et al.  Predicting User Intentions: Comparing the Technology Acceptance Model with the Theory of Planned Behavior , 1991, Inf. Syst. Res..

[24]  A. Bowling,et al.  Quality of life from the perspectives of older people , 2004, Ageing and Society.

[25]  Christopher B. Mayhorn,et al.  A Survey of World Wide Web Use in Middle-Aged and Older Adults , 2000, Hum. Factors.

[26]  Tonya L. Smith-Jackson,et al.  Systematic evaluation methodology for cell phone user interfaces , 2006, Interact. Comput..

[27]  Satoshi Hasegawa,et al.  Aging effects on the visibility of graphic text on mobile phones , 2006 .

[28]  V. Venkatesh,et al.  AGE DIFFERENCES IN TECHNOLOGY ADOPTION DECISIONS: IMPLICATIONS FOR A CHANGING WORK FORCE , 2000 .

[29]  Paula Kotzé,et al.  Modelling the factors that influence mobile phone adoption , 2007, SAICSIT '07.

[30]  Fred D. Davis,et al.  A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies , 2000, Management Science.