Computer-Assisted Recording, Pre-Processing, and Analysis of User Interaction Data

Although computer-assisted recording, pre-processing and analysis of user interaction behaviour has received continuing research attention over the years, its full potential as a data source to inform the design process seems still unrealised. With technologies as broadband internet and distributed applications, it is possible to continuously and unobtrusively collect interaction data. However, what is the best way to record and collect interaction data? What kind of computer tools, i.e. algorithms, can we use to filter and separate relevant data from noise? And also, which types of analyses and measures give us a design-relevant insight into the interaction, the users, their interaction problems, their needs, personality, and experience? Traditionally, psychologists, usability experts, ergonomists, etc. have been among the main consumers and users of this type of data and supporting tools. However, making the data and tools easy accessible to designers and software engineers might even more directly impact the quality of the application. This workshop plans bringing together individuals with an interest in computer-assisted analysis of interaction data with the aim of improving the interaction design. The workshop will be a platform to discuss new ideas and to share experiences, but also to identify new research challenges and potential solutions. Please note that web usage mining in relation to product sales strategies is not within the scope of this workshop.