Factors Influencing Knowledge Management Practices among Multimedia Super Corridor (MSC) organizations

Knowledge management (KM) has emerged as a new discipline in managing organization. It plays important roles in establishing long term internal strength and supporting external competitive advantage. The purpose of this study is to gauge the level of KM practices in MSC status organizations. It also shows relationship between demography of respondents with KM influential factors in those organizations. Survey question which consists of 4 main KM influential factors were distributed. Results of 121 data sets have been collected from 4 MSC-status organizations. Mean score and One Way ANOVA are applied to identify the level of KM practices. This also identifies the relation between the demography and KM factors. It is found out that KM practices in MSC status organizations are at medium level. There are significant differences in KM practices with respect to age of respondents and job designation. It can be concluded that sufficient attention should be given to culture, information technology, organization structure and people to achieve success in KM practices.

[1]  野中 郁次郎,et al.  The knowledge-creating company , 2008 .

[2]  Antony Satyadas,et al.  Knowledge management tutorial: an editorial overview , 2001, IEEE Trans. Syst. Man Cybern. Part C.

[3]  P. Drucker Post-Capitalist Society , 1993 .

[4]  Yogesh Malhotra,et al.  Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance , 2005, J. Knowl. Manag..

[5]  Josephine Chinying Lang,et al.  Managerial concerns in knowledge management , 2001, J. Knowl. Manag..

[6]  Gerald Goh Guan Gan Knowledge management practices in multimedia super corridor status companies in Malaysia , 2006 .

[7]  Charles Egbu,et al.  Knowledge management: issues, challenges and benefits for a sustainable urban environment , 2004 .

[8]  F. Nasaruddin Application of Knowledge Management in Malaysian Banks¿ A Preliminary Study , 2008 .

[9]  Robert Nelson,et al.  Knowledge management: issues, challenges and opportunities for governments in the new economy , 2002, Proceedings of the 35th Annual Hawaii International Conference on System Sciences.

[10]  Amlus Ibrahim,et al.  Knowledge management as strategy for k-economy: Looking at Malaysia environment , 2006 .

[11]  Siong Choy Chong,et al.  KM implementation in Malaysian telecommunication industry: An empirical analysis , 2006, Ind. Manag. Data Syst..

[12]  Philip E. T. Lewis,et al.  Research Methods for Business Students , 2006 .

[13]  Bendik Bygstad,et al.  Some implementation challenges of knowledge management systems: a CRM case study , 2003 .

[14]  C. Lakshman,et al.  Organizational knowledge leadership: a grounded theory approach , 2007 .

[15]  J. Liebowitz,et al.  Knowledge Organizations: What Every Manager Should Know , 1998 .

[16]  D. Longbottom,et al.  Excellence in knowledge management: an empirical study to identify critical factors and performance measures , 2003 .

[17]  Fytton Rowland,et al.  Knowledge management in a public organization: a study on the relationship between organizational elements and the performance of knowledge transfer , 2004, J. Knowl. Manag..

[18]  Rosmaini Tasmin,et al.  Relationship between corporate knowledge management and the firm's innovation capability , 2007, Int. J. Serv. Technol. Manag..

[19]  Ebrahim Randeree,et al.  Knowledge management: securing the future , 2006, J. Knowl. Manag..

[20]  Wilda B. Newman Knowledge management research and end user work environments 2010 , 2000 .

[21]  Helmut Krcmar,et al.  A strategy for knowledge management , 2007, J. Knowl. Manag..

[22]  Joan Abbott THE RESEARCH METHOD , 1971 .

[23]  Soonhee Kim,et al.  Organizational Factors Affecting Knowledge Sharing Capabilities in E-Government: An Empirical Study , 2004, DG.O.

[24]  Syed Shariq,et al.  Knowledge Management: An Emerging Discipline , 1997, J. Knowl. Manag..

[25]  Bala Ramasamy,et al.  Malaysia’s leap into the future: an evaluation of the multimedia super corridor , 2004 .

[26]  Jenny Darroch,et al.  Knowledge management, innovation and firm performance , 2005, J. Knowl. Manag..

[27]  Anil Gupta,et al.  Knowledge Management’s Social Dimension: Lessons from Nucor Steel , 2000 .