Higher education institutions and innovation in the knowledge society
暂无分享,去创建一个
P. C. van der Sijde | M. Lahdenimi | P. Sijde | K. Laine | J. Tarkkanen | K. Laine | M. Lahdenimi | J. Tarkkanen
[1] Ulrike de Brentani. Innovative versus incremental new business services : Different keys for achieving success , 2001 .
[2] Eric R. Ziegel,et al. Design and Management of Service Processes , 1997 .
[3] Clayton M. Christensen,et al. CUSTOMER POWER, STRATEGIC INVESTMENT, AND THE FAILURE OF LEADING FIRMS , 1996 .
[4] Faïz Gallouj,et al. New modes of innovation: How services benefit industry , 1995 .
[5] Faïz Gallouj,et al. Innovation in services , 1997 .
[6] H. Scarbrough,et al. The management of innovation in the financial services sector: A case study , 1989 .
[7] Aleda V. Roth,et al. Antecedents of New Service Development Effectiveness , 2000 .
[8] J. Schumpeter,et al. The Theory of Economic Development , 2017 .
[9] A. Johne,et al. New service development: a review of the literature and annotated bibliography , 1998 .
[10] Faïz Gallouj,et al. Innovation in care services for the elderly , 2006 .
[11] Chon-Huat Goh,et al. SERVICE TYPOLOGIES: A STATE OF THE ART SURVEY , 1999 .
[12] W. Dolfsma,et al. The Process of New Service Development: Issues of Formilization and Appropriability , 2004 .
[13] Arto Rajala,et al. Strategic business nets - their type and management , 2005 .
[14] Ulrike de Brentani. Success and Failure in New Industrial Services , 1989 .
[15] C. Perry,et al. A customer‐oriented new service development process , 2002 .
[16] Christian Grönroos,et al. Service Management and Marketing: Managing the Moments of Truth in Service Competition , 1992 .
[17] B. Edvardsson,et al. New service development: learning from and with customers , 2004 .
[18] Robert G. Cooper,et al. Developing successful new financial services for businesses , 1992 .
[19] Bowers Mr. Developing new services for hospitals: a suggested model. , 1987 .
[20] Eugene M. Johnson,et al. A Proposed Model for New Service Development , 1989 .
[21] M. Tushman,et al. Technological Discontinuities and Dominant Designs: A Cyclical Model of Technological Change , 1990 .
[22] Michael R. Bowers,et al. Developing New Services: Improving the Process Makes it Better , 1989 .
[23] Helen Perks,et al. New service development: a network perspective , 2004 .
[24] Ulrike de Brentani. Success Factors in Developing New Business Services , 1991 .
[25] Mona J. Fitzsimmons,et al. New Service Development: Creating Memorable Experiences , 1999 .
[26] R. Barras. Towards a theory of innovation in services , 1986 .